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10 Pieces of Data You Should Know About Every Customer

10 Pieces of Data You Should Know About Every Customer

Using CRM to better understand your consumers? Here's what you need to know about them. Part 2 of 2.
The Future of Anti-Virus Software

The Future of Anti-Virus Software

Will the technology continue as a third-party offering or become a platform component?
The 10 Most Sought-After IT Skills

The 10 Most Sought-After IT Skills

What you need to know to get the best jobs — and the big bucks.
The Unified Communications Payoff

The Unified Communications Payoff

Your business's phone system can easily join messaging, email and other forms of IP-based communications on the enterprise data network.
"I Don't Get It": How to Teach Technology to Technophobes

"I Don't Get It": How to Teach Technology to Technophobes

Most technophobia stems from a fear of loss. As a trainer, here's how you can overcome it.
Cutting Call-Center Personnel Churn

Cutting Call-Center Personnel Churn

How smart managers are hanging onto personnel — even in a tight job market.
The Real Cost of Social Media

The Real Cost of Social Media

Many companies may be fooled by the free cost to open a social media account, failing to consider the expenses that go i...

Microsoft Dynamics GP Integration Supports Growing Real Estate Coaching & Training Organization

Microsoft Dynamics GP Integration Supports Growing Real Estate Coaching & Training Organization

The Mike Ferry Organization (MFO) provides coaching, seminars and audio/video training products to improve the productiv...

3 Things That Matter in a Data Center

3 Things That Matter in a Data Center

What - Differentiating the Technology

What Are Different Methods of Financial Statement Analysis?

What Are Different Methods of Financial Statement Analysis?

A business must rely on an accountant to prepare financial statements and carry out an important analysis based on these...

3 Reasons Executives Should Invest in Buyer Strategy Before Marketing Automation

3 Reasons Executives Should Invest in Buyer Strategy Before Marketing Automation

Having high-performance marketing automation software is sure to be a priority for any customer-focused business. Theref...

Server Monitoring Techniques

Server Monitoring Techniques

Does your company need to host its own data or can it utilize hosted data services? Find out more.
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