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Think that CRM is only meant for logging in inquiries made by customers? Thanks to AI, software integration and a host of other new-age advancements - it's more than just that!
In today's fierce business competition, customer support tickets aren't meant for just, well, customer support. We elaborate why.
The regular PoS terminal has evolved to be one of the most sophisticated aspects of customer service, delivering value that goes beyond merely facilitating transactions. What gives? Here are some of t...