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How Outdated Payroll Systems Are Affecting KPIs, Merges And Acquisitions

When it comes to evaluating how successful your company is, what factors do you consider? Most business owners observe individual aspects such as sales, to determine how well they’ve performed during a certain period of time.

However, one such nuance that is underestimated for this endeavor is payroll. A routine business function that pretty much goes through the motion every month, the payroll system of any company is simply seen as a medium to facilitate the payment of salaries, and nothing more.

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De-Skilling In The Accounting Industry: How To Cope?

Ever since the advent of a new form of technology, overheads have been replaced with sophisticated gadgets to reduce costs and time. With every business today relying on some form of automation or digitization, it’s only normal to presume that professionals are tech-savvy, at least to a basic level.

However, the Accounting industry at large is still susceptible to under-skilled workers, or companies that haven’t embraced the maximum potential that the latest Accounting technology can offer. This can negatively impact all the entities that Accountants liaise with, causing a number of issues such as duplicate entries or erroneous transactions.

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Why is Multilingual Support Important in the Contact Center?

In recent years, customer experience has become a leading business initiative, and many companies are investing in new, innovative customer satisfaction strategies and contact center technology to support their customer-driven growth goals.

But the business landscape is shifting, and multilingual customer support is quickly becoming a necessity to compete in a hyper-connected, global market. To stay relevant, grow your business, and deliver a great customer experience to all your diverse customers, you need to offer support in the native languages of all the people around the globe who choose your products and services.

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Up Your Numbers Game With Business Intelligence Software

Business success often drives the need for more robust software solutions and tools to support the continued effectiveness, efficiency, and growth of your company. If your business depends upon large amounts of data, then a business growth spurt can quickly propel you to a place where you need a powerful, organized, comprehensive Business Intelligence (BI) system in place to protect, access, and manage all the data your company needs to function successfully each day.

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What’s New with Point of Sales Software in 2017?

Generating sales is at the heart of most every decision you make for your company, and each initiative you implement is likely focused on driving revenue and profits for your business. While there are many factors that contribute to successful sales numbers, something every business owner must decide is how they will process those sales they’ve worked so hard to achieve.

Technological innovation, along with mobile and internet connectivity, have changed how companies implement and use modern Point of Sale (POS) software systems, making them more efficient and accessible for both brick and mortar and online companies alike. You can process sales through a POS terminal on site, or even run your POS machine through your smartphone or tablet.

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What’s New with Applicant Tracking?

Depending on how long you’ve been in the job force, you might have memories of stacks of printed CVs and stapler-induced blisters on your hands. Those days, of course, are long over and life is much, much easier for applicants—digitizing the process has made applying to job after job a nearly effortless process. Of course, since applying to fifty jobs is as simple as applying to ten now, recruiters have a Sisyphean task on their hands. Sorting through the deluge to find the best candidates to hire requires the best tools, and as a result applicant tracking system (ATS) software solutions are exploding!

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What is SIP Trunking?

SIP (Session Initiation Protocol) is a protocol for streaming communication, including voice, video, and other media in real time. There are multiple services and applications which can make use of this protocol, which is used to transmit information between multiple end points. What makes SIP particularly useful for businesses and other organizations is its flexibility, which is due, in part, to SIP trunking.

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What Contact Center Features NOT to Purchase

Contact center functionality is expanding rapidly. Whereas an inbound call center and an outbound one were typically two separate operations several years ago, you’ll almost never see a company that requires the use of both separate the two systems. There’s simply no need to, with today’s comprehensive contact center software and services. Speaking of services and software—SaaS (software as a service) has also taken the industry by storm, and that’s just the tip of the innovation iceberg.

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Video Conferencing and the Government

Everyone from individuals to enterprises is benefiting from the explosion of high quality, affordable video conferencing software and hardware options. The government is no different. Adopting video conferencing as a major communication channel. Here’s how video conferencing is revolutionizing government communication:

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Video Conferencing and the Customer Service Industry

Technological advances, falling hardware and software prices, and scalability of customer service applications for businesses of all sizes have made video conferencing more accessible for organizations. Many companies have implemented video conferencing in order to provide an alternative to in-person meetings for the purpose of interoffice communication, but that’s far from the only application for video conferencing.
Video conferencing can also be used to improve customer service outcomes. Here are nine ways in which this increasingly affordable technology can improve relationships between your company, organization, or business and its clients or customers.

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Train Employees Fast with Learning Management Software

Building a strong organization starts with recruiting the right talent. But hiring the best people isn’t the end of it—it’s only the beginning! Training new hires and assimilating them into your organization’s workflow is a vital part of the process.

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Top Trends in Medical Billing Software in 2017

If your organization depends on medical billing software in any capacity, it’s important to know how the medical billing software landscape is evolving… because it is, and quickly!

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Top Tips for Enjoying the Holiday Without Putting Your Business On Hold

Small-business owners, when was the last time you took a vacation? If you scoff at the very thought, if even the idea of setting your phone on silent to spend the day with your family for a holiday makes you anxious, this list is for you. You don’t have to live and breathe your business 24/7/365… with the right approach.

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Tops Trends in Social Media Marketing in 2017

Online, social networks have quickly amassed rabid users of their convenient, enjoyable platforms delivering social networking and entertainment. However, social media continues to evolve rapidly and, apart from its social connectivity roots, has recently transformed into a digital marketing force with great potential to connect with consumers in a more personal and impactful way.

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Top 7 Web Conferencing Features for a Successful Business

The successful expansion and growth of your business is largely dependent upon quality collaborations necessary both internally with your teams and employees and externally with leads, clients, or important business partners. Because collaboration and connection are so important for businesses to thrive, many companies are harnessing the connective powers of the internet for their online meeting purposes by using web conferencing.

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Auto Attendant Features Every Small Business Needs

One of the best features offered by the majority of VoIP providers (often at no additional charge for business accounts) is an auto attendant, or virtual receptionist. When you call a business or organization and are professionally greeted by a recording that aids you in reaching the correct person or department for your needs, you’re interacting with this incredibly useful tool.

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Top 5 Ways to Lead Your Team with Project Management Software

Project management software and collaboration tools have revolutionized the ways in which we do business. Teamwork on a whole different level is now possible—but only when project management solutions are used to their full potential. Here’s how you can do just that.

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Top 5 Project Management Software Tools

Project management software, in an age when we’re expected—nay, required—to collaborate seamlessly with our colleagues using the latest and greatest technology, is a must for any company, no matter how large or small. But that doesn’t mean that all project management software solutions are created equally.

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Top 5 Must-Have Phone System Features

One of the best things about making the switch from a traditional phone system to Voice over Internet Protocol (VoIP) is the list of features you’ll get to choose from. If you’re new to VoIP systems, you’ll be pleasantly surprised—maybe even astonished—at everything VoIP providers have to offer (especially since it’s typically lower priced than traditional phone services!).

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Top 5 Fleet Management Software Providers

Being in the right place at the right time is arguably one of the most important aspects of running a business of any kind. If you can’t provide your products and services to consumers when and where they want them, success of any type will be tough to come by—and you can kiss a competitive edge goodbye, if your rivals are performing better in that regard.

While this is an important aspect across the board, it’s even more critical for organizations and businesses with their own fleet to dispatch—that’s where fleet management software comes in.

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