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There's much anticipation around the introduction of 5G - and trying to speculate as to how it will revolutionize the way we make a video call halfway around the world induces just as much curiosity!

The regular PoS terminal has evolved to be one of the most sophisticated aspects of customer service, delivering value that goes beyond merely facilitating transactions. What gives? Here are some of the trendiest features of today's PoS systems.

In today's fierce business competition, customer support tickets aren't meant for just, well, customer support. We elaborate why.

Think that CRM is only meant for logging in inquiries made by customers? Thanks to AI, software integration and a host of other new-age advancements - it's more than just that!

5G is almost here! What changes can we expect in our digitally driven worlds, with the introduction of lightning fast internet connectivity? We spill the beans here.

Which payroll features are beneficial for your SMB? With so many solutions out there, it can render any business owner spoilt for choice. We simplify it all, over this article.

With so many options out there, searching for a Payroll software that's suitable for your business can feel overwhelming. It doesn't have to be, with these tips and tricks!

Microsoft plans to completely phase out Windows 7, and as of January 14, 2020, this popular operating system will reach the end of its lifespan and will no longer be supported or updated.

While 2020 may seem like it’s still well into the future, it’s important that you begin preparing now so that you can limit the disruption a system upgrade is bound to cause in your dental practice.

Telecommuting isn't just a treat for your employees, but a significant cost advantage for your business too! Here are 3 good ways as to how.

Automating your Fixed Assets to perform at their very best won't just be a time saver, but a cost and energy saver too! Here's how.

Headless Content Management Systems are the all-new gamechangers for creating, running and maintaining stellar websites, apps and IoT devices. Have you put one to use yet?

Self-service business intelligence may seem like a complex prospect to delve into, but this technology has been embraced widely by leading tech names in the industry. With the objective of providing simple and effective analytics services, many SaaS solutions are available, and can be customized to suit your individual business requirements.

In fact, self-service BI is so widespread that many applications offer it as a feature - but many of us are unbeknownst to it, and the fact that we may already be using it! If you are aware of the advantages it can bring to the workings of your business, you can be rest assured that investing in a fully-fledged self-service BI platform is going to be an investment that is worth every penny.

You've probably been hearing about frightening incidents of some of the world's biggest brands being victims of cyber attacks, which makes you wonder about the security of your own business. Cyber attacks have increased exponentially over the past few years, and while this isn't good news, it's definitely a wake-up call to tighten protection barriers around your own networks, ERP and otherwise.

When video conferencing first made its debut in the business world, it came with a hefty price tag and a lot of legwork – handsome budgets, bulky hardware and expert configuration from IT professionals. Even after concise testing and deployment, problems still abounded; from dropped calls to the dreaded loss of connectivity, it was hardly foolproof.

Let’s be honest – video conferencing may not be impeccable (what in this flawed world, is?), but it sure has come a long way since the days of tedious setups and complex gadgets. What’s more, video conferencing solutions are now reasonably priced and accessible to be obtained by anyone, be it a 10-person startup or a multinational corporation. The ubiquitous ability to connect effectively from just about anywhere makes remote work possible and eliminates various drawbacks associated with the virtual conference table.

When it comes to evaluating how successful your company is, what factors do you consider? Most business owners observe individual aspects such as sales, to determine how well they’ve performed during a certain period of time.

However, one such nuance that is underestimated for this endeavor is payroll. A routine business function that pretty much goes through the motion every month, the payroll system of any company is simply seen as a medium to facilitate the payment of salaries, and nothing more.

Ever since the advent of a new form of technology, overheads have been replaced with sophisticated gadgets to reduce costs and time. With every business today relying on some form of automation or digitization, it’s only normal to presume that professionals are tech-savvy, at least to a basic level.

However, the Accounting industry at large is still susceptible to under-skilled workers, or companies that haven’t embraced the maximum potential that the latest Accounting technology can offer. This can negatively impact all the entities that Accountants liaise with, causing a number of issues such as duplicate entries or erroneous transactions.

In recent years, customer experience has become a leading business initiative, and many companies are investing in new, innovative customer satisfaction strategies and contact center technology to support their customer-driven growth goals.

But the business landscape is shifting, and multilingual customer support is quickly becoming a necessity to compete in a hyper-connected, global market. To stay relevant, grow your business, and deliver a great customer experience to all your diverse customers, you need to offer support in the native languages of all the people around the globe who choose your products and services.

Business success often drives the need for more robust software solutions and tools to support the continued effectiveness, efficiency, and growth of your company. If your business depends upon large amounts of data, then a business growth spurt can quickly propel you to a place where you need a powerful, organized, comprehensive Business Intelligence (BI) system in place to protect, access, and manage all the data your company needs to function successfully each day.

Generating sales is at the heart of most every decision you make for your company, and each initiative you implement is likely focused on driving revenue and profits for your business. While there are many factors that contribute to successful sales numbers, something every business owner must decide is how they will process those sales they’ve worked so hard to achieve.

Technological innovation, along with mobile and internet connectivity, have changed how companies implement and use modern Point of Sale (POS) software systems, making them more efficient and accessible for both brick and mortar and online companies alike. You can process sales through a POS terminal on site, or even run your POS machine through your smartphone or tablet.

Depending on how long you’ve been in the job force, you might have memories of stacks of printed CVs and stapler-induced blisters on your hands. Those days, of course, are long over and life is much, much easier for applicants—digitizing the process has made applying to job after job a nearly effortless process. Of course, since applying to fifty jobs is as simple as applying to ten now, recruiters have a Sisyphean task on their hands. Sorting through the deluge to find the best candidates to hire requires the best tools, and as a result applicant tracking system (ATS) software solutions are exploding!