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Solution Name
Wheelhouse Score
Rating
Features
Pricing
Wheelhouse Score
4.68/5
Excellent
Rating
4.55/5
Excellent
Features
5.00/5
Excellent
Pricing
Economy

ServiceDesk Plus from ManageEngine helps your IT team work more efficiently and proactively to deliver an excellent client experience while reducing the amount of time needed to complete daily tickets and tasks.

Wheelhouse Score
4.36/5
Excellent
Rating
4.00/5
Above Average
Features
4.61/5
Excellent
Pricing
Economy

Vision Help Desk offers a full suite of customizable tools that you can use to elevate your customer experience and streamline both your internal and external Help Desk functions. Vision Help Desk packages range from basic, must-have tools for ticketing and incident management to Enterprise-grade sy...

Wheelhouse Score
3.79/5
Above Average
Rating
4.14/5
Excellent
Features
4.22/5
Excellent
Pricing
Lower-Cost

SolarWinds provides a variety of different security solutions to help you fully protect your business, from server backups, remote IT management, and all-inclusive systems for managing and protecting your business devices and data.

Wheelhouse Score
3.60/5
Above Average
Rating
4.76/5
Excellent
Features
3.04/5
Above Average
Pricing
Lower-Cost

LiveAgent provides a robust collection of Helpdesk features and functionalities that help your agents provide stellar care while working more efficiently with a centralized system and automations designed for a smooth experience all around. With LiveAgent, you can connect with your customers where t...

Wheelhouse Score
3.38/5
Above Average
Rating
4.80/5
Excellent
Features
2.35/5
Average
Pricing
Lower-Cost

TOPdesk is a comprehensive Service Management software that can help connect departments within your company with more tools to work effectively together while solving system issues and collaborating more productively. TOPdesk comes complete with Help Desk functionality as well, so your agents can b...

Wheelhouse Score
2.99/5
Above Average
Rating
4.00/5
Above Average
Features
1.96/5
Average
Pricing
Lower-Cost

Elementool provides Help Desk tools for companies who want to improve their support and streamline workflows related to internal and external support. In addition to the standard functionality of a help desk solution, this software provides features for issue tracking, scheduling, and business rules...

Wheelhouse Score
2.85/5
Above Average
Rating
3.50/5
Above Average
Features
2.06/5
Average
Pricing
Lower-Cost

ServiceWise provides customizable tools that can be used to run and manage an internal helpdesk and also offers features and capabilities that support internal helpdesk and IT Service Management (ITSM) solutions.

Wheelhouse Score
2.65/5
Above Average
Rating
4.00/5
Above Average
Features
1.96/5
Average
Pricing
Mid-Range

FuseDesk is a unique support platform that was created by entrepreneurs and business owners who were looking for a way to streamline support activities, improve customer interactions, and analyze support efforts all in one easy to use solution. FuseDesk provides tools that can be used to support mul...

Wheelhouse Score
2.64/5
Above Average
Rating
4.50/5
Excellent
Features
3.43/5
Above Average
Pricing
Expensive

UseResponse is a Help Desk, Customer Service System, Communication Platform, Support Suite and Social CRM all in one centralized set of tools and functionality. UseResponse offer both cloud-based solutions and on-premise system deployment so that your business can choose the best set of tools and us...