As a team member of a corporate office responsible for supporting over 500 stores, using SD+ helps to organize store issues and questions efficiently. By categorizing issues, questions are directed to the appropriate department, making it easier to keep in contact with the field, and streamlining communication between corporate and the stores."
ManageEngine ServiceDesk Plus is an ideal platform for both small and large organizations. It is especially useful for asset management as it links notes to the appropriate machines and users. You can also set up email alerts to stay informed of any potential issues.
The Average Wheelhouse score for the Help Desk category is 8
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