The IT asset management feature is helpful as it helps us keep track of all the assets and configuration items. Data privacy is an essential aspect for us, and assigning hardware assets to our clients ensures complete confidentiality. The software adequately addresses our pain points."
ServiceDesk Plus is a great choice for cloud services providers and businesses with a large user base. Its flexibility, fast performance, and user-friendly interface make it easy to operate. The virtual agent feature reduces the workload on your service desk center, and the service reports provide valuable insights into your performance.
The Average Wheelhouse score for the Help Desk category is 8
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