In our comparison of Ameyo vs. GoTo Resolve, GoTo Resolve is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.
The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.
IT support teams will find GoToResolve to be a useful tool since it enables them to transfer files and remotely operate client machines. The fact that customers must download the software every time they use it is a small annoyance in comparison to the advantages of remote support.
File transferring and third party device control
Have to download each time
Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.
To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.
Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.
I enjoy Go To Resolve because it's user-friendly on both my personal computer and smartphone, enabling me to work remotely and access documents sent by my superiors. They can also diagnose any issues on my desktop.
Easy to navigate, and mobile version
None
General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.
The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.
Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.
To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.
Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.
IT support teams will find GoToResolve to be a useful tool since it enables them to transfer files and remotely operate client machines. The fact that customers must download the software every time they use it is a small annoyance in comparison to the advantages of remote support.
File transferring and third party device control
Have to download each time
I enjoy Go To Resolve because it's user-friendly on both my personal computer and smartphone, enabling me to work remotely and access documents sent by my superiors. They can also diagnose any issues on my desktop.
Easy to navigate, and mobile version
None
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In our rating and review comparison of Ameyo vs. GoTo Resolve, GoTo Resolve has 17 user reviews and Ameyo has 8. The average star rating for GoTo Resolve is 4.11 while Ameyo has an average rating of 3.87. GoTo Resolve has more positive reviews than Ameyo. Comparing Ameyo vs. GoTo Resolve reviews, GoTo Resolve has stronger overall reviews.
Ameyo vs. GoTo Resolve both offer a strong set of features and functionality including Help Desk Features, Remote Support Features, Systems/Administrative, Identity and Access Management (IAM), Workflow Automation, Reporting & Analytics, Recording , Supported Channels, Supported Devices/Hardware, File Management, Collaboration Tools, Appointments/Scheduling, Customizable Items, Cybersecurity Features, Third-Party Integrations, Microsoft 365, After-Sales Service, Limits. In our feature comparison of Ameyo vs. GoTo Resolve, GoTo Resolve offers more of the most popular features and tools than Ameyo.
In our pricing comparison of Ameyo vs. GoTo Resolve, GoTo Resolve's pricing starts at Free/month and is more affordable compared to GoTo Resolve's starting cost of Free/month.
Our comparison of Ameyo vs. GoTo Resolve shows that GoTo Resolve scores higher in usability for ease of use, setup & support, quality of support, ease of admin. Ameyo scores higher in meets requirements, learning curve, but GoTo Resolve has the best scores overall for system usability.
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