37 reviews
WH Score
Contact Vendor

Nextiva Reviews & Overview

What is Nextiva?

Nextiva offers customers a large variety of phone services connecting businesses large and small throughout the world. Enjoy monthly packages like the Business VoIP plan for one low fee of $19.95 or take advantage of their PBX/SIP Trunking services for a low $14.95 monthly cost. It is never too late to get a quote on Nextiva’s call center options, to improve customer service levels as you increase sales and customer retention rates. Nextiva offers Unified Communications that include Cloud based VoIP services, allowing for flexible mobility in day-to-day operations. 

Obtain all the products and services you need to run a highly communicative company while keeping upgrades and maintenances in the provider’s capable hands. You can take advantage of plans based on your business size and needs. Choose a Cloud PBX (private based exchange - that transitions internal phone lines to outside lines), free number porting, advanced call management, unlimited calling, free local number, free toll free number, voicemail to email, unlimited virtual faxing, shared call appearance, HD music on hold and add voicemail to text for only $2.95/line per month. These are all basic options included in any monthly plan, while additional options like Conference Bridge and mobile applications are available for a slightly higher monthly cost. There are additional packages with even more benefits available.

Nextiva not only offers its customers sip trunking and PBX phone systems but also the best VoIP (voice over internet protocol) for business needs. You can also obtain some of the best office phone systems on the market. Choose from Cisco, Panasonic, Polycom, or Yealink products and services right through your Nextiva provider. You can also take advantage of Nextiva VoIP app features that provide instant messaging services, voice calling, video collaboration technologies, chat rooms, directories, call controls and cloud syncing services. No matter what your communication needs are, they can be met with Nextiva’s optional package plans.

Categories:Phone Systems

Nextiva Pricing

per user / per month
Nextiva Pricing Details

Nextiva Key Features

Contact Center Features
  • Call Recording
  • Auto Attendant
Team Collaboration Features
  • Messaging
  • Audio Conferencing
  • HD Video Conferencing
  • Video Conferencing
Core VoIP Features
  • Toll-Free Number
  • Call Forwarding
  • Do Not Disturb
  • Call Waiting
  • Call Transfers
  • screen sharing
  • Admin Portal
  • Multi-Site Management and Administration
  • HD Voice
  • VoIP Fax
  • SMS
  • Voicemail-to-Email
  • Voicemail-to-Text
  • Visual Voicemail
  • Unlimited Calling Plans
  • Mobile App
  • Audio Conferencing (limit 40 participants)
  • Toll-Free Minutes (10,000)
  • Toll-Free Minutes (2,500)
  • Toll-Free Minutes (1,000)
  • 1 Local or Toll-Free Number
Nextiva Features Details

Nextiva Media



Nextiva Reviews

Pros & Cons Preview
  • The desk phones are easy to register and the client support is really good.
  • It is a relatively inexpensive solution considering the reliability of the communication network, the level of service provision, and the terms offered for service utilization.
  • We are most pleased with the outcome of utilizing this system even though it was more expensive than the previous client service system we were using.

Nextiva has no reviews yet.

Nextiva Usability Score

out of 10

The Average Usability score for the Phone Systems category is 6.8

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

Best WH Scored Nextiva Alternatives