Zoho Desk presents an array of pricing plans meticulously tailored to accommodate the diverse needs of businesses. The current pricing plans include the following:
Free Plan: An ideal choice for small teams or startups with limited resources. This plan facilitates efficient customer support at zero cost. However, it does come with restrictions, such as limited features and a cap on the number of agents.
Standard Plan: At $14 per user per month, this plan suits businesses seeking advanced features. It offers enhanced capabilities, including automation, time tracking, and advanced reporting. Integration with other Zoho applications ensures a seamless workflow.
Professional Plan: Priced at $23 per user per month, this plan is designed for growing businesses. It encompasses features like customer satisfaction surveys, multi-department support, and custom roles and permissions. Enhanced customization options empower businesses to scale their customer support operations effectively.
Enterprise Plan: Available at $40 per user per month, this plan caters to larger organizations with intricate support requirements. It offers round-the-clock support, advanced analytics, and custom domain mapping features. Integration with popular CRM systems and third-party applications further enhances its utility.
From startups benefiting from the free plan to larger enterprises requiring the comprehensive capabilities of the enterprise plan, Zoho Desk offers a holistic solution for effective customer support management.
Free
Free
per user / per month
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Standard
$14
per user / per month
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Professional
$23
per user / per month
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Enterprise
$40
per user / per month
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
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