Live Agent Reviews, Features & Pricing 2021 - Wheelhouse

LiveAgent provides a robust collection of Helpdesk features and functionalities that help your agents provide stellar care while working more efficiently with a centralized system and automations designed for a smooth experience all around. With LiveAgent, you can connect with your customers where they prefer to obtain support, from email and phone to social media and website chat.

LiveAgent offers a combination of tools such as live chat, ticketing, automations, and more to guarantee a great customer experience while resolving queries and issues with more expediency.

Excellent

rating

/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Help Desk Software category is 3.74.

Excellent

features

/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average

usability

/ 5

Ease of Use

Meets Requirements

Learning Curve

Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.