In our comparison of Five9 vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
While there are early signs that this software could enhance productivity, the implementation process has proven to be a challenging endeavor. If your use case deviates even slightly from the standard, I would not recommend it.
The features and functionalities it offers hold promise for streamlining processes and improving efficiency within the organization.
Implementation is a daunting task, especially if your organization's use case differs from the standard scenario.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Call quality is good and consistent.
How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.
Regularly updates and has a nice layout.
Poor call quality at times
While there are early signs that this software could enhance productivity, the implementation process has proven to be a challenging endeavor. If your use case deviates even slightly from the standard, I would not recommend it.
The features and functionalities it offers hold promise for streamlining processes and improving efficiency within the organization.
Implementation is a daunting task, especially if your organization's use case differs from the standard scenario.
Call quality is good and consistent.
How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Regularly updates and has a nice layout.
Poor call quality at times
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In our rating and review comparison of Five9 vs. Vonage, Vonage has 71 user reviews and Five9 has 73. The average star rating for Vonage is 4.33 while Five9 has an average rating of 4.32. Vonage has more positive reviews than Five9. Comparing Five9 vs. Vonage reviews, Vonage has stronger overall reviews.
Five9 vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Customer Management, Conferencing Capabilities, Language & Speech, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Supported Technologies, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Five9 vs. Vonage, Vonage offers more of the most popular features and tools than Five9.
In our pricing comparison of Five9 vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.
Our comparison of Five9 vs. Vonage shows that Vonage scores higher in usability for learning curve. Five9 scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Vonage has the best scores overall for system usability.
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