Five9 Intelligent Cloud Contact Center
Five9 Intelligent Cloud Contact Center
67 reviews
WH Score
9.0
Contact Vendor

Five9 Intelligent Cloud Contact Center Reviews & Overview

What is Five9 Intelligent Cloud Contact Center?

Five9 is the industry leading, all-in-one cloud contact center software that uses Practical A.I. to increase your team's effectiveness on the phone, web, email, chat and more. Whether you're looking for an inbound, outbound or blended solution, Five9's Intelligent Cloud Contact Center has the features your business needs: 

  • Get your customers to the right agent with intelligent routing.
  • Use customer intent data to help your agents and suggest the next best action.
  • Use smart dialers to give your agents more time with live prospects.
  • Analyze and report on performance in real-time.
  • And more. 

Our high-touch, "white-glove" customer support is available 24/7 and is consistently recognized by analysts as the best in the industry. 

Contact us today and see why over 2,000 customers already trust Five9. 


Company:Five9
Categories:Contact Center
Platforms:

Five9 Intelligent Cloud Contact Center Pricing


Core
N/A
per user / per month
Five9 Intelligent Cloud Contact Center Pricing Details

Five9 Intelligent Cloud Contact Center Key Features


Support Features
  • Online Chat
  • Social Media
Reporting & Analytics
  • Call Recording
  • Real-Time Analytics
  • Geographical Reporting
  • Real-Time Dashboards
  • Email Reports
System Management
  • Virtualization
Five9 Intelligent Cloud Contact Center Features Details

Five9 Intelligent Cloud Contact Center Media


Images


Videos

Five9 Intelligent Cloud Contact Center Reviews


Pros & Cons Preview
  • Operating it is simple, client service is exceptional, and it is web based.
  • How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.

Five9 Intelligent Cloud Contact Center has no reviews yet.

Five9 Intelligent Cloud Contact Center Usability Score

6.1
out of 10

The Average Usability score for the Contact Center category is 6.8

  • Ease of Use
    8.7
  • Meets Requirements
    7.5
  • Learning Curve
    5
  • Quality of Support
    10
  • Ease of Admin
    5.2

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