RingEX is a leading provider of unified communications solutions that goes beyond basic voice capabilities. Offering omnichannel support that includes messaging and video, RingEX packs a powerful set of tools into one centralized platform.
Apart from efficient call administration such as call routing, IVR and voicemail, RingEX caters to advanced workflow automation, call monitoring and even multi-site phone systems management for maintaining smooth communication between businesses and the customers they serve.
Whether it's for managing calls, hosting virtual meetings, or to simply facilitate internal collaboration amongst teams, RingEX empowers businesses with a unified communications solution that is efficient yet highly adaptive at the same time.
This VoIP service provider hasn't been good at all. It is nearly impossible to install; you will have to work it out on your own. Three appointments were abruptly missed by the sales department. My internal support worker was really challenging to deal with; they argue rather than settle disputes and brush off my worries as being particular. After a month, our system is still not working properly, even after many hours spent waiting on hold with incompetent level 1 assistance who attribute every problem on billing. We paid up front, yet the issues still exist. We are actively trying to switch carriers in order to transfer our numbers, so please do not enroll in yearly plans.
The support and sales staff have proven to be excellent collaborators throughout this journey. The product not only works reliably but surpasses expectations, making it a standout choice for someone more accustomed to an analog environment. As an analog enthusiast in a digital world, the overall experience has been nothing short of delightful.
The Average Wheelhouse score for the Phone Systems category is 8.2
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