Cisco Webex vs. RingEX: Which is Best? - Wheelhouse

Cisco Webex vs. RingEX: Which is Best?

Cisco Webex vs. RingEX Best Overall: RingEX

In our comparison of Cisco Webex vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cisco Webex Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Cisco Webex Pricing
Price Range
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* Vendor does not share prices.

RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Cisco Webex Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX
  • Call Recording
  • Video Recording
  • Caller ID
  • Call Waiting
RingEX Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX
  • Call Recording
  • Video Recording
  • Caller ID
  • Call Waiting

Pros & Cons

Cisco Webex Pros & Cons
Pros
  • Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.
Cons
  • The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

Cisco Webex Reviews
Top Favorable Review
P
Pedro
Reviewed on Jul 2, 2021

I really love the feature that enables me to pass controls from one use to the next. I’m enjoying the experience of using it for nearly all my video calling and meetings. I highly support the use of this software.

Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.

The audio connections is at times problematic.

Top Critical Review
L
Louise
Reviewed on Jul 2, 2021

The ideal software with complete functionality.

The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

Cisco Webex Alternatives
RingEX Alternatives
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Cisco Webex vs. RingEX: Detailed Comparison

Cisco Webex vs. RingEX Top Ratings & Reviews: Cisco Webex

In our rating and review comparison of Cisco Webex vs. RingEX, Cisco Webex has 334 user reviews and RingEX has 46. The average star rating for Cisco Webex is 4.35 while RingEX has an average rating of 4.19. Cisco Webex has more positive reviews than RingEX. Comparing Cisco Webex vs. RingEX reviews, Cisco Webex has stronger overall reviews.

Cisco Webex vs. RingEX Best Features & Functionality: RingEX

Cisco Webex vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Document Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Cisco Webex vs. RingEX, RingEX offers more of the most popular features and tools than Cisco Webex.

Cisco Webex vs. RingEX Best Pricing: RingEX

In our pricing comparison of Cisco Webex vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

Cisco Webex vs. RingEX Best Usability: RingEX

Our comparison of Cisco Webex vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Cisco Webex scores higher in meets requirements, but RingEX has the best scores overall for system usability.

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