13 reviews
WH Score

Arkadin Overview

What is Arkadin?

Arkadin Cloud Communications offers a conference call tool that allows you to host and schedule phone meetings from around the globe. It offers conference features, file sharing, interactive tools among others. You can send out invites to your target participants using Microsoft Outlook. The maximum number of participants is up to 50 individuals. It is used for communication and collaboration among the participants. It provides audio conferencing, video conferencing, room video conferencing, and unified communication. On a large scale, Arkadin helps event management staff to run critical events such as shareholder meetings, internal communications, and company training sessions. 

Key Features

  • Reliable customer support service whereby Arkadin has setup localized regional offices and the support team speaks your language. This means that the support calls are handled quickly, and the team understands the customer needs. It also has a real-time operator support team that is available to help you during technical difficulties.
  • It gets participants into their specified meetings within 20 seconds and has placed safeguards to ensure that no one is delayed while attempting to join a call.
  • The security policies are in tandem with the industry best-practices. The measures are set up according to ISO27001- that represents the international standard for data security. The company reviews, and updates their security measures regularly.
  • The architecture has multiple protection levels against disaster, and failure. The systems have a disaster recovery plan that brings the service back online using different regional installations for their services.
  • Record keeping of meetings, and sales presentations.
  • Cuts the time, hassle, and costs of business travel because it offers remote conferencing.
  • Increases productivity, and builds relationships globally through collaboration services such as audio, video, web conferencing, and unified communication and event solutions. It also has an intuitive and user-friendly technology that enables you to focus on the meetings effectively.
  • You don’t have to make reservations. You can communicate anytime and anywhere.

Company:NTT, Inc.

Arkadin Recent Reviews

Reviewed on 20 November 2023

Flawless External Numbers

Our webinar solution relies on NTT Cloud Voice for external numbers used by our presenters, and the results have been outstanding. The direct numbers have proven to be exceptionally reliable, eliminating the reported issues we experienced with our previous solution.

  • For organizations seeking a seamless communication experience with flawless external numbers, NTT Cloud Voice is highly recommended.
  • While the direct numbers proved to be worth the wait, it's worth noting that the turnaround time for obtaining them was longer than expected

Reviewed on 19 November 2023

Unmatched Digital Infrastructure and Exceptional Support

Our experience with IaaS-based Enterprise management on the cloud has been exceptionally positive. The support and services provided by NTT are truly incomparable, ensuring a seamless digital experience.

  • For organizations seeking robust digital infrastructure and unparalleled support, NTT Cloud is an excellent choice
  • A more budget-friendly pricing structure could potentially broaden the user base.

Arkadin Pricing

Arkadin - Video Conferencing
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Arkadin Pricing Details

Arkadin Key Features

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Dial-In/Dial-Out Number

Remote Support Features

  • Screen Sharing

Chat/IM Management

  • Group Chat
Arkadin Features Details

Arkadin Media

Arkadin Videos

Arkadin Wheelhouse Score

What is this?

The Average Wheelhouse score for the Video Conferencing category is 8.2

Arkadin User Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Ease of Admin

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