In our comparison of Bright Pattern vs. RingCX, Bright Pattern is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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General Comments: It made us contact our clients effectively through many channels at an affordable price.
New features and integrations are available with it.
Hope to have more features in the future.
N/A
Bright Pattern is generally great. Working with them has been extremely simple.
Centrally locates client interactions, the system is simple and easy, training agents was simple and they easily learned the system. In case you require help, the documentation available in the system is incredible. They have excellent support staff
I don’t get informed when amendments and updates/upgrades are made.
N/A
General Comments: It made us contact our clients effectively through many channels at an affordable price.
New features and integrations are available with it.
Hope to have more features in the future.
Bright Pattern is generally great. Working with them has been extremely simple.
Centrally locates client interactions, the system is simple and easy, training agents was simple and they easily learned the system. In case you require help, the documentation available in the system is incredible. They have excellent support staff
I don’t get informed when amendments and updates/upgrades are made.
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In our rating and review comparison of Bright Pattern vs. RingCX, Bright Pattern has 39 user reviews and RingCX has 0. The average star rating for Bright Pattern is 4.48 while RingCX has an average rating of 0.0. Bright Pattern has more positive reviews than RingCX. Comparing Bright Pattern vs. RingCX reviews, Bright Pattern has stronger overall reviews.
Bright Pattern vs. RingCX both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Workflow Automation, Workforce Optimization, Phone System Features, Supported Technologies, Call Management & Administration, Call Routing Types, Language & Speech, Collaboration Tools, Supported Channels, Enhancements & Personalization, Third-Party Integrations, Microsoft 365, Adobe, Zoho, Governance, Risk, & Compliance (GRC), Customizable Items, Systems/Administrative, Conferencing Capabilities. In our feature comparison of Bright Pattern vs. RingCX, RingCX offers more of the most popular features and tools than Bright Pattern.
In our pricing comparison of Bright Pattern vs. RingCX, RingCX's pricing starts at $65/month and is more affordable compared to RingCX's starting cost of $65/month.
Our comparison of Bright Pattern vs. RingCX shows that Bright Pattern scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. RingCX scores higher in , but Bright Pattern has the best scores overall for system usability.
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