Hubspot CRM is a suite of powerful tools that can be customized for companies of all sizes, from startup to enterprise. HubSpot CRM allows you to keep all your contacts in one centralized, customizable database that automatically logs every interaction and gives you the option to link to documents as well. HubSpot CRM is easy to use, and eliminates manual work to empower your sales and service teams to do their jobs without drudgery or errors.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
For teams looking for a CRM that is easy to use and accessible, HubSpot Service Hub is revolutionary. Its user-friendly UI and easily accessible APIs make it simple to automate processes and personalize client experiences. Furthermore, prompt settlement of any problems or inquiries is ensured by the attentive customer support. It would be beneficial, nevertheless, to combine NPS data from multiple sources into a single dashboard for simpler analysis.
The Average Wheelhouse score for the CRM category is 7.9
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