Ameyo vs. NinjaOne: Which is Best? - Wheelhouse

Ameyo vs. NinjaOne: Which is Best?

Ameyo vs. NinjaOne Best Overall: NinjaOne

In our comparison of Ameyo vs. NinjaOne, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Ameyo Quick Info
WH Score:
8.3
Pricing Score:
8.6
Feature Score:
8.6
Usability Score:
7.7
Company Size:Small Business, Mid Market
Platforms:
NinjaOne Quick Info
WH Score:
8.5
Pricing Score:
7.6
Feature Score:
8.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Ameyo Pricing
Price Range
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* Vendor does not share prices.

NinjaOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Ameyo Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening
NinjaOne Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening

Pros & Cons

Ameyo Pros & Cons
Pros
  • The product offers the basic features for what it is built
  • If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
Cons
  • Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers
  • Addressing server stability is crucial for uninterrupted operations.
NinjaOne Pros & Cons
Pros
  • None.
Cons
  • No spanish inclusion.

Reviews

Ameyo Reviews
Top Favorable Review
R
Rodney
Reviewed on Jul 2, 2021

General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.

The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.

They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.

Top Critical Review
L
Lisa
Reviewed on Jul 2, 2021

Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.

To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.

Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.

NinjaOne Reviews
Top Favorable Review
P
Phyllis
Reviewed on Jul 2, 2021

I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.

None

Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,

the Sydney office is not responding to phone calls, SMS verification is not working.

Top Critical Review
C
Carolyn
Reviewed on Jul 2, 2021

With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.

Single panel, health status control and antivirus protection

No spanish inclusion

Alternatives

Ameyo Alternatives
NinjaOne Alternatives
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Ameyo vs. NinjaOne: Detailed Comparison

Ameyo vs. NinjaOne Top Ratings & Reviews: NinjaOne

In our rating and review comparison of Ameyo vs. NinjaOne, NinjaOne has 23 user reviews and Ameyo has 8. The average star rating for NinjaOne is 4.43 while Ameyo has an average rating of 3.87. NinjaOne has more positive reviews than Ameyo. Comparing Ameyo vs. NinjaOne reviews, NinjaOne has stronger overall reviews.

Ameyo vs. NinjaOne Best Features & Functionality: Ameyo

Ameyo vs. NinjaOne both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Remote Support Features, Helpdesk Features, Conferencing Capabilities, Supported Channels, Device Management, Chat/IM Management, Reporting & Analytics, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Governance, Risk, & Compliance (GRC), Third-Party Integrations, Course Management, After-Sales Service, Report Management. In our feature comparison of Ameyo vs. NinjaOne, Ameyo offers more of the most popular features and tools than NinjaOne.

Ameyo vs. NinjaOne Best Pricing: NinjaOne

In our pricing comparison of Ameyo vs. NinjaOne, NinjaOne's pricing starts at N/A/month and is more affordable compared to NinjaOne's starting cost of N/A/month.

Ameyo vs. NinjaOne Best Usability: NinjaOne

Our comparison of Ameyo vs. NinjaOne shows that NinjaOne scores higher in usability for setup & support. Ameyo scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but NinjaOne has the best scores overall for system usability.

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