Why Switch to VoIP for Improved Business Communication?

Why Switch to VoIP for Improved Business Communication?

Voice over Internet Protocol first emerged on the telecommunications scene years ago as a radical new way to make voice calls. Since then, residents and businesses alike have adopted VoIP technology, and in many cases, now use it as their sole form of voice communication.

As your business grows, you will be left wondering why switch to VoIP to accommodate your growing communications requirements. Today, VoIP is in a growth phase, with new innovations made on an already established technology, providing more reasons why switch to VoIP from a traditional phone system.

How VoIP Works

Voice over Internet Protocol technologies transmits your voice calls as data packets via the internet. why switch to VoIP? When you switch to VoIP you can conduct all of your business communications over a single network with minimal equipment investment.

Some of the best features of why switch to VoIP are:

  • Unlimited incoming calls (an outgoing depending on your plan)
  • Voicemail
  • Audio calls
  • Call Blocking
  • Conference calls
  • Caller ID options
  • Call forwarding
  • Call routing
  • SMS
  • Call recording
  • IVR
  • Screen sharing
  • Virtual faxing
  • Auto-attendant
  • Real-time call transcripts
  • Call analytics and reports
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Why Switch to VoIP?

Why switch to VoIP when your traditional phone system seems to be working just fine? There are many reasons why switch to VoIP. Even with the growth of VoIP as a scalable and reliable solution, the uncertainty of why switch to VoIP over to an entirely new way of communicating can seem daunting. Here we highlight five reasons to make the big move.


An original - and generally the most persuasive - argument for why switch to VoIP is to obtain long-term cost savings. By bundling incoming, long-distance, and local phone calls into one place and sending voice over a broadband internet connection, users forgo the complex bills associated with separate uses. Imagine connecting with remote offices, paying one flat rate for a call to any country, and paying just one bill at the end of each month: that’s the number one argument for why switch to VoIP.

Integrated Communications

VoIP functionalities have grown from their fledgling days into a fully integrated telecommunications platform. Today’s business needs are varied, so scale and feature requirements will range from one operation to the next. To that end, why switch to VoIP connections between the desktop, voicemail, email, and mobile devices to keep pace with business communications?

Improved Technology

VoIP technology has been improved tremendously since its inception--those days when lag times in voice communications and unpredictable connections threatened to sever calls are all but gone. Though improvements in call quality will always be a priority for why switch to VoIP providers, the risks for why switch to VoIP have been significantly minimized and call clarity has been vastly improved. With clearer voice quality, there are also less dropped calls and you can enjoy crisp and clear communication with a reliable internet connection as key reasons to buy a new VoIP system.

Focused Innovation

As business processes become more complex, traditional phone systems fall short in delivering full capabilities. Vendors invested in why switch to VoIP technology has worked hard to keep pace with user demands. Recent VoIP innovations that have made major headlines include remote-wake capabilities for calls-to-wake PCs, which can help with media management. Traditional features like voicemail and call routing are also periodically updated to keep pace with the demand of why switch to VoIP.


VoIP has made call recording much more effective. With laws governing compliance as well as quality assurance requirements abound, why switch to VoIP could provide the critical bridge for compliance?

A Forbes.com article listed why switch to VoIP as one of the “Three Technologies You Need.” Since those days, VoIP technology has proved to be a scalable and reliable asset in the business.

Increased Security

When thinking of why switch to VoIP, you must be aware of the security risks associated with VoIP phone systems. With eavesdroppers and other cybersecurity threats that can harm your data, VoIP service providers are more diligent than ever in offering secure call options. When you why switch to VoIP, you can ease up knowing that VoIP service providers are providing consistent VoIP security updates and upgrades.

What are the Drawbacks of Switching to VoIP?

When you decide why switch to VoIP, you should also be mindful of the drawbacks that come with it.

Reliance on Internet Connection

Since VoIP technology operates exclusively via an internet connection, this might be a reason why switch to VoIP if you live in an area with unreliable internet connectivity. You should decide on why switch to VoIP if each device has at least 100kbps of upload speed available.

Latency and Jitter

Latency and unstable connections are the biggest reason not why switch to VoIP. When there are delays in transmission or get improperly reassembled, you might encounter latency issues. The main reasons why switch to VoIP drawbacks occurs are:

  • Poor internet connection
  • Inadequate router or lack of separate VoIP router.
  • Insufficient cables for required speeds

Investing in a reliable internet service provider is a must when you consider why switch to VoIP. With pre-enabled jitter buffering service provided by some renowned VoIP providers, there is an easy solution to this issue.

Limited Location Tracking for Emergency Calls

When deciding on why switch to VoIP, you must consider if you will require any location-based services with your new VoIP service. Since VoIP technology is very portable and can be accessed from anywhere thanks to its mobile options, it is difficult to pinpoint where calls are coming from. This can be an issue if your business has exclusively why switch to VoIP and have no other communication systems in case of an emergency. Since emergency rescue teams such as 911 rely on your GPS location, why switch to VoIP might not be the best option.

To help you select the best VoIP vendor when you are pondering why switch to VoIP, refer to our Phone Systems Buyer’s Guide for more assistance and compare the leading phone service vendors to see how they stack up against each other.

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