In our comparison of Crexendo vs. Twilio Voice, Crexendo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I highly recommend Crexendo due to its top-notch customer service and thorough sales staff. While other providers may claim to offer texting capabilities, we found that most were still in the beta testing phase. Crexendo stands out for its reliable and fully functional texting feature.
I particularly appreciate the all-in-one nature of Crexendo, which provides a combination of a desk phone, softphone app, and mobile app with texting capabilities. This comprehensive solution offers convenience and versatility for communication.
If I understand correctly, the transition to a new phone app instead of regular updates is something you find unfavorable.
Implementing this system into your CRM system would be a great decision. It serves as a user-friendly, one-stop solution with seamless interfaces. The ease of adding users, purchasing numbers, and effective forwarding capabilities enhance the overall experience. The reliability of the product is commendable, with prompt outage notifications and efficient resolutions. The support team is highly responsive and even offers assistance with code integration. Considering the large user base of Twilio, it is highly advisable to integrate this system into your business for enhanced communication capabilities. Integration is straightforward and the overall satisfaction with Twilio as a call provider is high.
I appreciate the seamless integration with our CRM system, allowing for smooth and efficient communication with our clients. The system has proven to be glitch-free and easy to use. Additionally, being able to alternate between call providers such as HubSpot and Twilio provides flexibility and cost-effectiveness. The call quality is excellent, ensuring clear and reliable conversations. Overall, it contributes to improved efficiency in our communication processes.
I have not encountered any issues or drawbacks with this call provider. It stands out as one of the best options available in the market, offering seamless integration and exceptional performance.
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In our rating and review comparison of Crexendo vs. Twilio Voice, Crexendo has 121 user reviews and Twilio Voice has 100. The average star rating for Crexendo is 4.89 while Twilio Voice has an average rating of 4.1. Crexendo has more positive reviews than Twilio Voice. Comparing Crexendo vs. Twilio Voice reviews, Crexendo has stronger overall reviews.
Crexendo vs. Twilio Voice both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Contact Management, Appointments/Scheduling, Supported Devices/Hardware, Language & Speech, Document Management, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Crexendo vs. Twilio Voice, Crexendo offers more of the most popular features and tools than Twilio Voice.
In our pricing comparison of Crexendo vs. Twilio Voice, Twilio Voice's pricing starts at N/A/month and is more affordable compared to Twilio Voice's starting cost of N/A/month.
Our comparison of Crexendo vs. Twilio Voice shows that Crexendo scores higher in usability for ease of use, meets requirements, steup & support, quality of support, ease of admin. Twilio Voice scores higher in learning curve, but Crexendo has the best scores overall for system usability.
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