Crexendo is an end-to-end, cloud-based voice and data technology and infrastructure service provider. Its solutions are ideally suited for small and medium enterprises and startups. Crexendo solutions are known for their reliability and security, which are essential in the voice and data service market. Crexendo has a state-of-the-art data center with multiple levels of redundancy and cutting-edge security standards. This ensures that the communication links are always up and running with high security. The company is Payment Card Industry compliant and its cloud, telecommunication and network services are licensed by CLEC. Crexendo Cloud Business Phone System comes with hosted PBX applications and SIP trunking.
The Crexendo solution offers numerous standard features, such as auto attendants and other PBX features, along with call center-specific features like call queues for inbound calls.
Other features include:
There is no need to use a third-party SIP trunking service provider. The services are provided on the basis of three different price tiers: Basic, Pro and Premium. The basic plan includes PBX apps and SIP trunking, the Pro plan includes IP phones as well, and the Premium plan includes add-on features such as call recording and monitoring.
Crexendo provides Internet solutions over cable, fiber optics, MPLS, TI, metro Ethernet and DSL for companies that need fully managed connections for hosted PBX services and SIP trunking.
Crexendo helps address the challenge of managing incoming calls by assisting with caller identification. They offer features that help identify calls and route them to specific departments as needed. This capability allows for better call management and more efficient allocation of resources within your organization. By utilizing Crexendo, you can streamline your call handling process and improve overall productivity.
Crexendo addresses the challenge of streamlining customer contact by allowing direct communication between customers and the individuals they are trying to reach. This eliminates the need for all hands on deck to answer phones, which has greatly benefited my role as a bookkeeper. I no longer have to be involved in the day-to-day activities of the sales staff, nor do I have to take messages and run up and down the stairs to deliver them or inform them of incoming calls. This improvement has significantly improved my job by reducing interruptions and allowing for a more efficient workflow.
The Average Wheelhouse score for the Phone Systems category is 7.9
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