Mobile PBX Solutions for Small and Medium Businesses
Mobile PBX is a specialized type of hosted phone service that combines the benefits of Voice over IP with the portability of a mobile device. It can provide a complete enterprise solution to small businesses and improve flexibility for employees who constantly move around or work from home.
Hosted phone services usually require you to call into the company telephone system. The phone call is converted into data packets transmitted across an IP network to your intended destination. At this point, they are converted back into the original audio signal. The classic telephone network is bypassed completely since everything is done over the internet.
Mobile PBX systems, on the other hand, just forward all of the necessary data to your portable phone. When using Mobile PBX, your phone is the platform that manages your voice communications and deals with all the different call functions (caller ID, putting people on hold, transferring phone calls, etc.)
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What is Mobile PBX?
A mobile private branch exchange (PBX) is a telephone switching system designed to serve users who are not stationary, such as in-home workers, traveling sales staff, and personnel in satellite offices.
If you're considering a mobile PBX system for your business, there are a few things to keep in mind. First, ensure that the service you choose offers good coverage in the areas where you'll be using it. Second, consider the available features and decide which ones are most important to you. And finally, make sure to compare pricing from different providers to get the best deal.
One benefit has desktop functions on a mobile phone or hand-held device.
The system also tends to be highly secure since the phone call is fully encrypted and requires the mobile PBX to authenticate the signal. Mobile PBX call queuing is also available in many cases.
Keep these factors in mind if you're considering a mobile PBX system for your business.
How does Mobile PBX Work?
Mobile PBX solutions work by integrating your company’s hosted PBX system with cellular networks. This allows users to access all of the features of PBX phones with the portability that mobile devices offer.
Mobile PBX systems work by forwarding all the necessary data to your mobile phone. The mobile phone is the platform that manages your voice communications and deals with all the different call functions (caller ID, putting people on hold, transferring phone calls, etc.)
You can use mobile PBX on data networks without incurring any other costs associated with the calls.
What Are the Benefits of using Mobile PBX?
Mobile PBX solutions offer all of the benefits of PBX telephony with the added convenience of your mobile device. The clearest advantage of Mobile PBX is that you can take your office phone with you wherever you go. As long as there is an internet connection, you can make and receive calls as if you were in the office.
Mobile PBX is perfect for businesses with employees who are frequently on the go or work from home. Mobile PBX can also be a cost-effective solution for small businesses that don't need many features and want something simple and easy to use.
Some of the benefits of mobile PBX systems include:
- Increased flexibility for employees
- Lower costs
- Improved call quality
- Call recording
With the current advances in smartphone technology, mobile PBX apps have improved immensely to provide seamless communication solutions within your company. These features can help improve employee productivity since they are able to stay in sync without having to be in the office.
What to Consider When Choosing a Mobile PBX Provider?
If you're considering a mobile PBX system for your business, there are a few things to keep in mind.
- First, ensure that the service you choose offers good coverage in the areas where you'll be using it.
- Second, consider the available features and decide which ones are most important to you.
- Finally, compare pricing from different providers to get the best deal.
When choosing a mobile PBX provider, consider the following:
- Coverage: Make sure that the service you choose offers good coverage in the areas where you'll be using it.
- Features: Consider the available features and decide which ones are most important to you.
- Pricing: Compare pricing from different providers to get the best deal.
Use our PBX phone systems buyer’s guide for more assistance in selecting the right phone systems provider and accompanying mobile PBX app for your business needs.
Mobile PBX Cost
Most mobile PBX systems are available on a subscription basis. The cost for this varies depending on the company but tends to be somewhere between $14.99 and $49.99 a month. They also don’t require you to purchase expensive hardware since most of the equipment is owned and maintained by the hosting company. Small businesses can thus potentially save a great deal of money by adopting a mobile PBX system.
If your company already has a mobile PBX, it can be modified to include mobile capabilities. You don’t have to get rid of the existing mobile PBX network and lose its numerous benefits. With no PBX system, mobile PBX is still reasonably easy to set up since so little infrastructure is required.
You can also have mobile PBX switchboards with this type of phone system. This means the company can set up a single phone number for customers to connect them to a phone tree that further directs their call. This can help to promote a professional appearance since you don’t need a different phone number for each department, and it looks like someone is at the office at all times.
Overall, mobile PBX can potentially improve a small business's productivity. The shared phone number makes it simple to contact anyone, and voice communication can be consistently maintained between the office and external parties. It also allows the employees of a company to stay mobile, which is often essential for success in the modern business world.