Enterprise Phone Systems: VoIP Vs. IP-PBX

Enterprise Phone Systems:
VoIP Vs. IP-PBX - Which is Best for Your Corporation?

An enterprise company has complex communication needs, and when you’re looking for a solution to power all your big business collaborations, you need to make sure that the system will fully support your business and all your teams. 

But, which type of phone system, VoIP or IP-PBX, will best power your enterprise corporation and give you all the tools and capabilities you need?

In this article, we’ll explore VoIP and IP-PBX phone solutions for enterprise business and offer insight into how you can choose the system most aligned with your needs. 

VoIP for Enterprise

VoIP is swiftly becoming the new business phone system of choice for many companies, large and small. However, just like any business software, VoIP has its distinct advantages and disadvantages that you’ll need to factor into your decision on which type of phone system technology best suits your business. 

Benefits of VoIP

VoIP offers significant cost-savings for companies who want a powerful, mobile phone system. There are not hefty upfront investment costs for hardware or equipment, and VoIP plans are structured in monthly plans that can be tailored to your exact communication needs. 

VoIP also offers key advantages for strategic business growth through enhanced communication, including:

• Productivity Increases
• Mobility Options
• Robust, Enterprise-Grade Features and Tools
• Advanced Analytics and Reporting

VoIP Limitations

While VoIP is feature-rich and powerful enough to support bustling enterprise communications, it does have some limitations you should be aware of when choosing your phone solution.

  • VoIP is completely internet-dependent, which means you can connect anywhere with a connection, but it also means that the system won’t work if there’s no internet or available Wi-Fi.
  • Security is always a concern with cloud-based software, but protection measures are always improving to protect your communication systems from hacks and fraud.

IP-PBX Solutions for Large Businesses

While the overall trend in business communications is moving swiftly toward VoIP systems, IP-PBX phone systems are still used by many large companies to power their on-site communications and connect multiple offices it takes to keep their business running smoothly. This type of phone technology has advantages and disadvantages to consider when you’re looking for the perfect communication technology for your business.

Benefits of IP-PBX

  • The system is proprietary to your enterprise and can be customized and secured according to your specifications and industry regulations.
  • An IP-PBX phone system set up on-site offers more control and oversight of your systems. Your leadership can dictate protocols and your IT staff can manage the whole solution in-house. 

Drawbacks of IP-PBX

  • The upfront investment of an IP-PBX system is much more substantial than a VoIP solution. An IP-PBX requires hardware and equipment that must be set up on-site and deployed on your company’s servers.
  • An on-site phone system also requires ongoing maintenance, which your IT staff will have to manage consistently and effectively to keep your phone system updated, secure, and functioning smoothly. This also generates costs in equipment, upgrades, and staffing.
  • IP-PBX phone systems run on an internal network within your office locations, so there are some limitations on mobility with this type of solution. 

VoIP Vs. IP-PBX: Which is Best for Your Enterprise?

If you have a large enterprise company, or your business handles a large amount of sensitive, proprietary information, then an IP-PBX solution offers heightened security that you need to conduct your business effectively and protect your private data as well. This type of phone system technology also works well if you need to efficiently connect multiple offices within your company and provide your teams with tools to connect and collaborate with one another. 

VoIP is a dynamic, customizable solution that is powerful enough to support enterprise communication needs. VoIP is a great option because it helps you keep your communications agile and portable, and gives you the option to scale easily and customize your suite of features, including in-depth (and real-time) reporting and analytics options help keep your enterprise informed and competitive. You will always have the most up-to-date system and features without any effort from your teams since VoIP updates are applied automatically and frequently by the vendor to keep the system secure and loaded with the most cutting-edge capabilities. 

Need a Blended Corporate Communication Solution? 

If you already have an IP-PBX phone system in place, but also want to incorporate VoIP into your business, then many phone system providers have blended solutions. This way, all the investment that you put into your on-site isn’t wasted, but can be enhanced by adding VoIP to your solution so you have the best of both phone system worlds. 

About Wheelhouse

Like what you just read? At Wheelhouse, we are passionate about all things software, and our specialty is connecting software buyers to an enterprise solution that perfectly matches their needs. 

Please visit our Business VoIP software page for a complete list of all the solutions we have on offer. Need more help? Drop us an e-mail at info@wheelhouse.com and we’ll be happy to assist you!