Cloud Software Must-Haves for SMBs:VoIP, CRM, and Contact Center
Cloud software solutions boast an array of small business benefits. But how do you know which solutions will have the most impact on your small company, and which ones should you embrace first for the best results?
Our cloud-based software toolkit contains a series of 3 infographics that outline the cloud software systems recommended most for small comapnies: VoIP and Unified Communications (UC), Contact Center, and CRM.
SMB Cloud Software Must-Have #1: VoIP and Unified Communications
Cloud communication is on the rise, and cloud-based VoIP and Unified Communications systems are quickly becoming the norm across all types of companies. These systems are flexible, customizable, and offer a variety of different monthly plans that work nicely in a small business.
SMB Cloud Software Must-Have #2: Contact Center
Cloud-based contact center solutions are improving each year, and provide small companies the opportunity to create dynamic, virtual contact centers for a fraction of the start-up and operating costs.
SMB Cloud Software Must-Have #3: CRM
Customer data and sales processes can become infinitely complex if you’re trying to manage all of your information and systems manually.
CRM software is designed to give businesses tools to better organize and manage all their vital customer data. These systems are packed with great tools and features that are carefully crafted to ensure that you have everything you need to convert every lead that comes into your business, and retain loyal customers through well-maintained records and stellar service.
Like what you just read? At Wheelhouse, we are passionate about all things software, and our specialty is connecting software buyers to a solution that perfectly matches their needs.