Zendesk Sell
25 reviews
WH Score
8.3
Top Zendesk Sell Features
What are the Best Zendesk Sell Features?
Customer Relationship Management (CRM) Features
- Pipeline Management
- Subscription Management
Lead Management
- Lead Enrichment Credits
- Lead Prospecting Credits
Supported Channels
- SMS
Phone System Features
- Local Numbers
- Softphone
- Direct Inward Dialing (DID)
Call Management & Administration
- Call Scripting
Conferencing Capabilities
- Webinars
Inventory Management
- Product Catalog
Reporting & Analytics
- Call Log Reports
- Forecasting
- Dashboard
- Geographical Reporting
- Email Reports
- Organization Chart
- KPI Tracking
- Lead Scoring
Recording
- Call Recording
Customizable Items
- Custom Fields
- Custom Objects
- Custom Alerts
Collaboration Tools
- Team Calendar
Document Management
- File Sharing
Drag-and-Drop Builders/Designers
- Campaign Builder
Reminders/Alerts
- Sales Triggers
Workflow Automation
- Task Automation
Systems/Administrative
- Storage
- Work Offline
- Bulk Actions
- Segmentation/Grouping
Data Migration
- Data Export
Identity and Access Management (IAM)
- Role Based Access Control (RBAC)
- Single Sign-On (SSO)
Integration Options
- APIs
Third-Party Integrations
- Zapier
Limits
- User Limit
After-Sales Service
- Onboarding
- Phone Support
- Product Guide/Manual
- Self-Service Tools
Zendesk Sell Top Features Related Review
D
Dennis
Reviewed on 4 August 2019
My experience with Zendesk is superb!
More than happy with Zendesk. Nice app supported by friendly people.
Pros
- A great app with a lot of qualities.
- Intuitive with minimum training required.
Cons
- Navigation is not that easy.
- Though support will help you learn this thoroughly it needs some time.
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