Zendesk Sell
Zendesk Sell
28 reviews
WH Score
8.2

Top Zendesk Sell Features

What are the Best Zendesk Sell Features?


Customer Management

  • Pipeline Management
  • Subscription Management

Lead Management

  • Lead Enrichment Credits
  • Lead Prospecting Credits

Supported Channels

  • SMS
  • Email

Phone System Features

  • Local Numbers
  • Softphone
  • Direct Inward Dialing (DID)

Call Management & Administration

  • Call Scripting

Conferencing Capabilities

  • Webinars

Inventory Management

  • Product Catalog

Reporting & Analytics

  • Call Log Reports
  • Forecasting
  • Dashboard
  • Geographical Reporting
  • Email Reports
  • Organization Chart
  • KPI Tracking
  • Lead Scoring

Recording

  • Call Recording

Customizable Items

  • Custom Fields
  • Custom Objects
  • Custom Alerts

Collaboration Tools

  • Team Calendar

File Management

  • File Sharing

Drag-and-Drop Builders/Designers

  • Campaign Builder

Reminders/Alerts

  • Sales Triggers

Workflow Automation

  • Task Automation

Systems/Administrative

  • Storage
  • Work Offline
  • Segmentation/Grouping
  • Bulk Actions

Data Migration

  • Data Export

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)

Integration Options

  • APIs

Third-Party Integrations

  • Zapier

Limits

  • User Limit

After-Sales Service

  • Phone Support
  • Product Guide/Manual
  • Customer Onboarding

Zendesk Sell Top Features Related Review


D
Dennis
Reviewed on 4 August 2019

My experience with Zendesk is superb!

More than happy with Zendesk. Nice app supported by friendly people.

Pros
  • A great app with a lot of qualities
  • Intuitive with minimum training required.
Cons
  • Navigation is not that easy
  • Though support will help you learn this thoroughly it needs some time.

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