Zendesk Sell
Zendesk Sell
27 reviews
WH Score

Zendesk Sell Overview

What is Zendesk Sell?

Zendesk is a professional software designed to deliver better customer service. It utilizes all communication channels (including social networks), manages communications, and maintains perfect order in handling requests. 

Zendesk seamlessly collects all your business’s support requests in a precise list - whether e-mail, phone call, web form, chat or Facebook message.   

Zendesk can easily integrate with your website with a little technical knowledge. It services are all online, and so no need to worry about installing software or maintain multiple servers.

Zendesk is provided solely as a SaaS solution. Your company pays a fixed, low price for each user. For the smallest package, this is only $1 per month per user. The service can be purchased with several other pricing plans, which differ in basic management capabilities.

Your benefits as a Zendesk users include:

  • Handle Support Requests with ease: All support requests automatically land in a clearly arranged list. From there you can answer questions directly, seek help from colleagues or give standard responses from the Help Center with just one click.
  • All customer data at a glance: With Zendesk, you can easily peruse the most important customer data with a glance.
  • Automation tools: Zendesk’s flexible automation tools enable organizations to enhance and streamline their customer service. Simple or repetitive tasks can be stored in the system and, if necessary, be automated.
  • Self-service: The self-service portal allows customers to gain access to solutions and community service. The portal supports more than 40 different languages.

Zendesk’s versatile integration with other leading CRM tools helps you focus all your organization’s support requests at one place. HighRise, SugarCRM, BatchBook, GetSatisfaction, NetSuite, Solve360, Zoho, Nutshell and many more integrate with Zendesk, making it possible to easily support the different marketing tasks of the organization.


Zendesk Sell Recent Reviews

Reviewed on 1 October 2023

Powerful and Seamless CRM Solution

It's a powerful tool for sales management, offering excellent features like task reminders and robust reporting structures. Adding business activities as notes is a breeze

  • The customizable sales dashboards enable us to achieve our business goals efficiently
  • None.

Reviewed on 30 August 2023

Game-Changer for Sales Productivity

It seamlessly integrates with many other programs, enhancing the productivity of our sales team by allowing them to focus on closing deals rather than generating reports. Even in its free version, Zendesk Sell offers impressive functionality, eliminating the necessity for a standard plan to unlock its full potential.

  • Our team has truly embraced this tool, thanks to its wealth of options and user-friendly interface.
  • To date, Zendesk Sell has proven to be incredibly useful, and we appreciate its flexibility in adapting to our requirements

Zendesk Sell Pricing

Sell Team
per user / per month
Zendesk Sell Pricing Details

Zendesk Sell Key Features

Customer Relationship Management (CRM) Features
  • Pipeline Management
  • Subscription Management
Lead Management
  • Lead Enrichment Credits
  • Lead Prospecting Credits
Supported Channels
  • SMS
  • Email
Zendesk Sell Features Details

Zendesk Sell Media


Zendesk Sell Wheelhouse Score

What is this?

The Average Wheelhouse score for the CRM category is 7.8

Zendesk Sell Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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