Zendesk Sell
Zendesk Sell
25 reviews
WH Score

Zendesk Sell Reviews & Overview

What is Zendesk Sell?

Zendesk is a professional software designed to deliver better customer service. It utilizes all communication channels (including social networks), manages communications, and maintains perfect order in handling requests. 

Zendesk seamlessly collects all your business’s support requests in a precise list - whether e-mail, phone call, web form, chat or Facebook message.   

Zendesk can easily integrate with your website with a little technical knowledge. It services are all online, and so no need to worry about installing software or maintain multiple servers.

Zendesk is provided solely as a SaaS solution. Your company pays a fixed, low price for each user. For the smallest package, this is only $1 per month per user. The service can be purchased with several other pricing plans, which differ in basic management capabilities.

Your benefits as a Zendesk users include:

  • Handle Support Requests with ease: All support requests automatically land in a clearly arranged list. From there you can answer questions directly, seek help from colleagues or give standard responses from the Help Center with just one click.
  • All customer data at a glance: With Zendesk, you can easily peruse the most important customer data with a glance.
  • Automation tools: Zendesk’s flexible automation tools enable organizations to enhance and streamline their customer service. Simple or repetitive tasks can be stored in the system and, if necessary, be automated.
  • Self-service: The self-service portal allows customers to gain access to solutions and community service. The portal supports more than 40 different languages.

Zendesk’s versatile integration with other leading CRM tools helps you focus all your organization’s support requests at one place. HighRise, SugarCRM, BatchBook, GetSatisfaction, NetSuite, Solve360, Zoho, Nutshell and many more integrate with Zendesk, making it possible to easily support the different marketing tasks of the organization.


Zendesk Sell Pricing

Sell Team
per user / per month
Zendesk Sell Pricing Details

Zendesk Sell Key Features

Reporting & Analytics
  • Dashboard
  • Forecasting
  • Call Log Reports
  • Lead Scoring
  • KPI Tracking
  • Organization Chart
  • Email Reports
  • Geographical Reporting
  • Storage
  • Segmentation/Grouping
  • Bulk Actions
  • Work Offline
Identity and Access Management (IAM)
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
Third-Party Integrations
  • Zapier
Document Management
  • File Sharing
Customer Relationship Management (CRM)
  • Pipeline Management
  • Subscription Management
Customizable Items
  • Custom Fields
  • Custom Objects
  • Custom Alerts
  • User Limit
Call Management & Administration
  • Call Scripting
Free Resources/Discounts
  • Free Demo
  • Free Trial
Workflow Automation
  • Task Automation
  • Sales Triggers
Drag-and-Drop Builders/Designers
  • Campaign Builder
After-Sales Service
  • Self-Service Tools
  • Product Guide/Manual
  • Phone Support
  • Onboarding
Integration Options
  • APIs
Phone Systems
  • Direct Inward Dialing (DID)
  • Softphone
  • Local Numbers
Inventory Management
  • Product Catalog
Supported Channels
  • Email
  • SMS
  • Voice
Collaboration Tools
  • Team Calendar
Conferencing Capabilities
  • Webinars
  • Call Recording
Data Migration
  • Data Export
Lead Management
  • Lead Enrichment Credits
  • Lead Prospecting Credits
Zendesk Sell Features Details

Zendesk Sell Media


Zendesk Sell Wheelhouse Score

What is this?

The Average Wheelhouse score for the CRM category is 8

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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