SugarCRM
SugarCRM
34 reviews
WH Score
9.9
Contact Vendor

SugarCRM Reviews & Overview

What is SugarCRM?

At SugarCRM, we enable companies to build extraordinary customer relationships by delivering the most innovative products and services to understand and engage with customers. 

Unlike traditional CRM solutions that focus on management and reporting, at SugarCRM, we put the individual user at the center of our CRM solution:
We’re eliminating the drudgery of endless data entry, with a CRM that’s intuitive, customizable and easy to use.

We enable people to do their job better by giving them the right information, when they need it, before they even ask. 

And we power individual-to-individual “i2i” connections between employees and customers, orchestrating complex interactions across the organization over the entire customer journey.


Company:SugarCRM
Categories:CRM
Platforms:

SugarCRM Pricing


Sugar Professional
$52
per user / per month
SugarCRM Pricing Details

SugarCRM Key Features


Support Features
  • Telephone Support
Sales Automation
  • Document Management
Marketing Automation
  • Automated Workflows
Customer Service Features
  • Customer Portal/Account
  • Custom Reports
System/Management Features
  • Unlimited Users
  • Sandbox/Testing
  • Contacts
Systems/Administrative
  • Data Storage
SugarCRM Features Details

SugarCRM Media



Videos

SugarCRM Reviews


Pros & Cons Preview
  • Listing all my employees on my business page is easy with it.
  • A dated UI, tabs are poorly displayed.

SugarCRM has no reviews yet.

SugarCRM Usability Score

6.2
out of 10

The Average Usability score for the CRM category is 7.8

  • Ease of Use
    6.4
  • Meets Requirements
    7.6
  • Learning Curve
    6.8
  • Setup & Support
    9.4
  • Quality of Support
    8.8
  • Ease of Admin
    7.7

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