In our comparison of Act! vs. Zendesk Sell, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
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In our rating and review comparison of Act! vs. Zendesk Sell, Zendesk Sell has 27 user reviews and Act! has 140. The average star rating for Zendesk Sell is 4.48 while Act! has an average rating of 4.05. Zendesk Sell has more positive reviews than Act!. Comparing Act! vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.
Act! vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Workflow Automation, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Zendesk Sell, Act! offers more of the most popular features and tools than Zendesk Sell.
In our pricing comparison of Act! vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to Act!'s starting cost of $30/month.
Our comparison of Act! vs. Zendesk Sell shows that Zendesk Sell scores higher in usability for ease of use, meets requirements, setup & support. Act! scores higher in learning curve, quality of support, ease of admin, but Zendesk Sell has the best scores overall for system usability.
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