In our comparison of SugarCRM vs. Zendesk Sell, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
Their team is very small and doesn't like to take ideas for their growth.
With great API, you can add customized features. It provides a better understanding of the sales process.
It is a bit pricey. A few of the features need to be improved.
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In our rating and review comparison of SugarCRM vs. Zendesk Sell, Zendesk Sell has 27 user reviews and SugarCRM has 38. The average star rating for Zendesk Sell is 4.48 while SugarCRM has an average rating of 4.05. Zendesk Sell has more positive reviews than SugarCRM. Comparing SugarCRM vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.
SugarCRM vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Campaign Types, Supported Channels, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of SugarCRM vs. Zendesk Sell, SugarCRM offers more of the most popular features and tools than Zendesk Sell.
In our pricing comparison of SugarCRM vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of SugarCRM vs. Zendesk Sell shows that SugarCRM scores higher in usability for learning curve, setup & support, quality of support. Zendesk Sell scores higher in ease of use, meets requirements, ease of admin, but SugarCRM has the best scores overall for system usability.
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