Maximizer vs. Zendesk Sell: Which is Best? - Wheelhouse

Maximizer vs. Zendesk Sell: Which is Best?

Maximizer vs. Zendesk Sell Best Overall: Maximizer

In our comparison of Maximizer vs. Zendesk Sell, Maximizer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Maximizer Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
9.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Maximizer Pricing
Base Edition
$55
per user / per month
Sales Leader Edition
$75
per user / per month
Zendesk Sell Pricing
Sell Team
$20
per user / per month
Sell Growth
$49
per user / per month
Sell Professional
$99
per user / per month
Sell Enterprise
$150
per user / per month

Features

Maximizer Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Service Analytics
  • Forecasting
  • Data Visualization
  • Dashboard
  • Activity Log
  • Lead and Opportunity Tracking
  • SMS
  • Email
  • Storage
  • Local Numbers
  • Softphone
  • Direct Inward Dialing (DID)
Zendesk Sell Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Service Analytics
  • Forecasting
  • Data Visualization
  • Dashboard
  • Activity Log
  • Lead and Opportunity Tracking
  • SMS
  • Email
  • Storage
  • Local Numbers
  • Softphone
  • Direct Inward Dialing (DID)

Pros & Cons

Maximizer Pros & Cons
Pros
  • There are so many good things
  • Where do I start
  • Well, it is easy to use
  • I suppose it is the intuitive structure that lets us learn it on the fly
  • A customer profile can contain everything from documents to images and videos which can be accessed as needed
  • You can select and modify fields according to your processing and reporting needs
  • The templates and forms are good tools to use for email and for other means of communication.
Cons
  • Customer support experiences are poor, the software is quite slow, it occasionally crashes.
Zendesk Sell Pros & Cons
Pros
  • With great API, you can add customized features
  • It provides a better understanding of the sales process.
Cons
  • It is a bit pricey
  • A few of the features need to be improved.

Reviews

Maximizer Reviews
Top Favorable Review
W
Walter
Reviewed on Jul 2, 2021

We find that Maximizer is helping us stay organized, become proactive in our interactions with the customers and help build our image as an efficient and responsive organization.

There are so many good things. Where do I start! Well, it is easy to use. I suppose it is the intuitive structure that lets us learn it on the fly. A customer profile can contain everything from documents to images and videos which can be accessed as needed. You can select and modify fields according to your processing and reporting needs. The templates and forms are good tools to use for email and for other means of communication.

Interestingly enough, it requires you to type delete for everything you decide to delete. I understand it is a control against the risk of deleting desired data by mistake. However, a simple yes or no option could suffice there.

Top Critical Review
H
Humberto
Reviewed on Jul 2, 2021

Ability to trace extremely precise and customizable sets of data and turn this into accountable data that has bettered customer service using Dashboards

Customer support experiences are poor, the software is quite slow, it occasionally crashes.

Zendesk Sell Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Alternatives

Maximizer Alternatives
8.8
8.6
Zendesk Sell Alternatives
8.8
8.6
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Maximizer vs. Zendesk Sell: Detailed Comparison

Maximizer vs. Zendesk Sell Top Ratings & Reviews: Zendesk Sell

In our rating and review comparison of Maximizer vs. Zendesk Sell, Zendesk Sell has 27 user reviews and Maximizer has 35. The average star rating for Zendesk Sell is 4.48 while Maximizer has an average rating of 4.14. Zendesk Sell has more positive reviews than Maximizer. Comparing Maximizer vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.

Maximizer vs. Zendesk Sell Best Features & Functionality: Maximizer

Maximizer vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Systems/Administrative, Limits. In our feature comparison of Maximizer vs. Zendesk Sell, Maximizer offers more of the most popular features and tools than Zendesk Sell.

Maximizer vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of Maximizer vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to Maximizer's starting cost of $55/month.

Maximizer vs. Zendesk Sell Best Usability: Maximizer

Our comparison of Maximizer vs. Zendesk Sell shows that Maximizer scores higher in usability for learning curve, setup & support, quality of support, ease of admin. Zendesk Sell scores higher in ease of use, meets requirements, but Maximizer has the best scores overall for system usability.

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