Act!
Act!
140 reviews
WH Score
8.7

Act! Overview

What is Act!?

Act! is the world's best selling CRM system for managing contacts and communication with customers. This CRM solution can effectively record information, organize daily tasks effectively, and lets you communicate and share information.    

With 2.8 million satisfied users worldwide, Act! is particularly beneficial for small and medium enterprises. The software has been available on the market for over 25 years and is fast to deploy, adaptable and easy to use.

With customer and contact management software, Act! optimizes all your customer-facing business processes and supports your sales team in making customer customized offers. Strengthen your sales, increase the efficiency of your teams and make the activities of your customer service and staff transparant.

The Act! CRM consists of the following versions: 

  • Act! Essential: Particularly well suited for individual enterprises or small teams of up to ten users. You can keep all your business activities in view: customer contact information, e-mails, meeting notes, activities, histories or to-dos - you will find everything you need, all in one platform.
  • Act! Premium: Act! Premium offers a holistic view of your customers. And with the mobile access of Act! Premium, you and your team can access the information in your CRM while on the move. It is particularly well suited for teams of ten or more users.

With Act!, you can see all customer information with a glance, and on one platform. The Client Manager seamlessly integrates all data that is important to you - whether from Microsoft Outlook, Gmail, Google Contacts, Google Calendar, LinkedIn or Facebook.

  • With Act!, you have all customer data and documents at hand - correspondence, documents, notes, appointments and any other activity.
  • With just one click, you get a complete overview of your entire correspondant history. You can also sort by date, type, user or keyword to find the exact information that you need.
  • Google and Act! provides direct integration with Google applications including mail, contacts and calendar. As such, all data between Act! and Google are synchronized.

Company:Act!
Platforms:
Links:App Store

Act! Recent Reviews


D
Deborah
Reviewed on 28 November 2023

Versatile Partner in Client Conversations

CRM emerges as a versatile ally, offering a user-friendly haven for personalized client interactions. Embrace the learning curve

Pros
  • Act
  • CRM charms with its user-friendly interface, making the learning curve a delightful journey.
Cons
  • Just like any CRM, Act
  • demands a bit of initiation and learning time.

A
Alberto
Reviewed on 19 April 2023

ACT is amazing

Using ACT! has helped us expand our marketing reach and attract more traffic to our website. The sales system is also very effective in making the advertising more attractive and converting potential customers into sales. Overall, the software's features and capabilities are incredible and have been a great addition to our system."

Pros
  • I appreciate that ACT
  • offers a unique system for CRM that provides effective solutions for sales and marketing
  • The software is powerful and can be integrated with other marketing systems to expand its reach
  • Additionally, the price point is reasonable for the tools offered.
Cons
  • While the software is efficient and works well, I do believe that the interface could be improved in the future to make it even more user-friendly.

Act! Pricing


Act! Premium Cloud
$30
per user / per month
Act! Pricing Details

Act! Key Features


Customer Relationship Management (CRM) Features
  • Pipeline Management
  • Deal Management
Contact Management
  • Secondary Contacts
Reporting & Analytics
  • Dashboard
  • Activity Log
  • KPI Tracking
Act! Features Details

Act! Media


Videos

Act! Wheelhouse Score

8.7
What is this?

The Average Wheelhouse score for the CRM category is 7.9

Act! Scores

  • Ease of Use
    8.3
  • Meets Requirements
    8.3
  • Learning Curve
    8.2
  • Setup & Support
    8
  • Quality of Support
    8.3
  • Ease of Admin
    7.7

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