MSP Manager
MSP Manager
18 reviews
WH Score
8.9

MSP Manager Reviews & Overview

What is MSP Manager?

SolarWinds provides a variety of different security solutions to help you fully protect your business, from server backups, remote IT management, and all-inclusive systems for managing and protecting your business devices and data.

With SolarWinds Remote IT Management Tools, you can secure and manage IT systems from a central dash and efficiently focus your techs to provide support in your network.

  • Out-of-the-box monitoring templates
  • Fast, safe remote access
  • Patch management
  • Managed antivirus
  • Web protection
  • Data-breach risk intelligence
  • Backup and recovery

With N-central from Solarwinds, you can manage your business security in a centralized dash (either on-premise or in the cloud)

  • Automate device onboarding and configuration
  • Protect your customers with advanced security solutions
  • Resolve issues faster with information at your fingertips and robust remote support
  • Improve customer uptime with proactive alerts and self-healing capabilities
  • Monitor and manage Windows, Mac, Linux, virtual machines, and network devices
  • Organize your services and customers in a single interface
  • Customize scripts to meet specific customer or device-type needs
  • Improve technician efficiency, customer retention, and service margins

Company:N-able Technologies Ltd.
Platforms:

MSP Manager Pricing


N-able MSP Manager
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MSP Manager Pricing Details

MSP Manager Key Features


Reporting & Analytics
  • Dashboard
  • Time Tracking
Systems/Administrative
  • Centralized Console
  • Bulk Actions
  • Remote Monitoring & Management (RMM)
Third-Party Integrations
  • QuickBooks
  • Xero
Customizable Items
  • Custom Templates
  • Custom Branding
Accounting
  • Invoicing & Billing
Remote Support
  • Screen Sharing
Helpdesk
  • Ticket Sharing
  • Ticket Routing
  • Ticket Linking
  • Ticket Assign
  • Ticket Lifecycle Management
  • Ticket Queuing
  • Ticket Tagging
  • Ticket Merge
  • Ticket Transfer
Portal Types
  • Customer/Client Portal
Supported Channels
  • Email
  • SMS
  • Chat/IM
Collaboration Tools
  • Notes
MSP Manager Features Details

MSP Manager Media



Videos

MSP Manager Wheelhouse Score

8.9
What is this?

The Average Wheelhouse score for the Help Desk category is 8.5

  • Ease of Use
    8.4
  • Meets Requirements
    7
  • Quality of Support
    8.9
  • Ease of Admin
    6.1

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