MSP Manager
MSP Manager
14 reviews
WH Score
8.8
Contact Vendor

MSP Manager Reviews & Overview

What is MSP Manager?

SolarWinds provides a variety of different security solutions to help you fully protect your business, from server backups, remote IT management, and all-inclusive systems for managing and protecting your business devices and data.

With SolarWinds Remote IT Management Tools, you can secure and manage IT systems from a central dash and efficiently focus your techs to provide support in your network.

  • Out-of-the-box monitoring templates
  • Fast, safe remote access
  • Patch management
  • Managed antivirus
  • Web protection
  • Data-breach risk intelligence
  • Backup and recovery

With N-central from Solarwinds, you can manage your business security in a centralized dash (either on-premise or in the cloud)

  • Automate device onboarding and configuration
  • Protect your customers with advanced security solutions
  • Resolve issues faster with information at your fingertips and robust remote support
  • Improve customer uptime with proactive alerts and self-healing capabilities
  • Monitor and manage Windows, Mac, Linux, virtual machines, and network devices
  • Organize your services and customers in a single interface
  • Customize scripts to meet specific customer or device-type needs
  • Improve technician efficiency, customer retention, and service margins

Company:SolarWinds Worldwide, LLC.
Platforms:

MSP Manager Pricing


N-able MSP Manager
N/A
per user / per month
MSP Manager Pricing Details

MSP Manager Key Features


Core Features
  • Ticket Transfer
  • Notes
  • Customer Portal
  • Broadcasts
  • Invoicing
  • Time Tracking
  • Ticket Queuing
  • Recurring Ticket Scheduling
  • Remote Access
Integrations
  • Xero
  • QuickBooks
  • Office 365
Reporting & Analytics
  • Dashboards
  • Ticket Resolution Reports
Systems/Administrative
  • White Labeling
  • Workflow Automation
  • Bulk Actions
  • Pre-Built Templates
  • Custom Fields/Templates
  • Notifications
  • Centralized Console
Channels Supported
  • Chat
  • Email
  • SMS
MSP Manager Features Details

MSP Manager Media



Videos

MSP Manager Reviews


Pros & Cons Preview
  • This software has a new technology which doesn’t match with the ticketing process.
  • Useful and helpful for staff for logging in this system to create tickets.
  • To enjoy using the software, high usage of RAM on the server is required.

MSP Manager has no reviews yet.

MSP Manager Usability Score

5.0
out of 10

The Average Usability score for the Help Desk category is 6.2

  • Ease of Use
    8.5
  • Meets Requirements
    6.7
  • Ease of Admin
    5.9

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