Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Toll-Free Numbers
Softphone
IP Fax
PBX
Paging
Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Back
Call Mute
Call Screening
Call Queue
Voicemail
Emergency Calling
Automatic Call Distribution (ACD)
Busy Lamp Field (BLF)
IVR
Auto Attendant
Find Me/Follow Me
Number Porting
Number Black/White List
Call Path
Event-Driven Routing
Data-Driven Routing
Last Agent Routing
Call Log Reports
Call Recording
Voice
Audio Conferencing
Custom Greetings
Contact Database
Business Phones
Speech-to-Text
Salesforce
Act!
eAgent
SugarCRM
Dynamics 365
Microsoft Outlook
Directory Management
Phone Support
Email Support
Chat Support
Forum
Training/Tutorial
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