Alcatel-Lucent OmniPCX Office vs. RingEX: Which is Best?

Alcatel-Lucent OmniPCX Office vs. RingEX: Which is Best?

Alcatel-Lucent OmniPCX Office vs. RingEX Best Overall: RingEX

In our comparison of Alcatel-Lucent OmniPCX Office vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alcatel-Lucent OmniPCX Office Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.6
Usability Score:
7.2
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.1
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Alcatel-Lucent OmniPCX Office Pricing
Price Range
Contact Us

* Vendor does not share prices.

RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Alcatel-Lucent OmniPCX Office Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Alcatel-Lucent OmniPCX Office Pros & Cons
Pros
  • I appreciate the stability of the product, as it operates without any downtime after being set up and running.
Cons
  • A drawback is that some parts of the product are not available locally and can only be obtained through partners.
RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.

Reviews

Alcatel-Lucent OmniPCX Office Reviews
Top Favorable Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

Top Critical Review
B
Barbara
Reviewed on Jul 2, 2021

The product is being used for telephony services in our office, providing us with efficient communication solutions."

I appreciate the stability of the product, as it operates without any downtime after being set up and running.

A drawback is that some parts of the product are not available locally and can only be obtained through partners.

RingEX Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

No complaints so far. RingCentral has been nothing short of amazing.

Top Critical Review
M
Maria
Reviewed on Jul 2, 2021

Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

Alternatives

Alcatel-Lucent OmniPCX Office Alternatives
RingEX Alternatives
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Alcatel-Lucent OmniPCX Office vs. RingEX: Detailed Comparison

Alcatel-Lucent OmniPCX Office vs. RingEX Top Ratings & Reviews: RingEX

In our rating and review comparison of Alcatel-Lucent OmniPCX Office vs. RingEX, RingEX has 47 user reviews and Alcatel-Lucent OmniPCX Office has 2. The average star rating for RingEX is 4.12 while Alcatel-Lucent OmniPCX Office has an average rating of 3.5. RingEX has more positive reviews than Alcatel-Lucent OmniPCX Office. Comparing Alcatel-Lucent OmniPCX Office vs. RingEX reviews, RingEX has stronger overall reviews.

Alcatel-Lucent OmniPCX Office vs. RingEX Best Features & Functionality: RingEX

Alcatel-Lucent OmniPCX Office vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Alcatel-Lucent OmniPCX Office vs. RingEX, RingEX offers more of the most popular features and tools than Alcatel-Lucent OmniPCX Office.

Alcatel-Lucent OmniPCX Office vs. RingEX Best Pricing: RingEX

In our pricing comparison of Alcatel-Lucent OmniPCX Office vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to RingEX's starting cost of $20/month.

Alcatel-Lucent OmniPCX Office vs. RingEX Best Usability: RingEX

Our comparison of Alcatel-Lucent OmniPCX Office vs. RingEX shows that RingEX scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Alcatel-Lucent OmniPCX Office scores higher in meets requirements, but RingEX has the best scores overall for system usability.

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