Alcatel-Lucent OmniPCX Office
Alcatel-Lucent OmniPCX Office
2 reviews
WH Score

Alcatel-Lucent OmniPCX Office Reviews & Overview

What is Alcatel-Lucent OmniPCX Office?

Alcatel Lucent is a leading provider of software solutions for the telecommunications industry. Their products are designed to help service providers and enterprise customers manage their networks and services more efficiently.

One of the key features of Alcatel Lucent software is its scalability. The software can be easily adapted to meet the needs of small and large organizations alike. This makes it a popular choice among service providers who need to manage networks with a large number of subscribers. Another key feature of Alcatel Lucent software is its ability to integrate with other systems. This allows service providers to manage their networks and services in an automated way efficiently. It also enables them to identify and resolve issues quickly. Some other key features include:                                           

  • Built-in Linux-based communication server with the simultaneous support of TDM and IP telephony enterprise level
  • Integrated voice mail for all subscribers, personal assistant, automated attendant and server computer telephony integration (CTI)
  • Support for all types of phones - digital, analog, IP, DECT, PC Softphone
  • Announcements and music on hold
  • PS software integration to the desktop phone
  • Automatic distribution of incoming calls (Automatic Call Distribution) and Automatic Routing Selection
  • Integrated communications center
  • Integrated system for remote monitoring and diagnostics and high operational reliability
  • Monitoring of operating parameters - output for the integrated and external Call Accounting Software

In terms of pricing, Alcatel Lucent software is competitively priced. The company offers a variety of licensing options to suit different budgets and needs. This makes it accessible to organizations of all sizes. Regarding reviews, Alcatel Lucent software is well-regarded in the industry. Customers have praised its scalability and ability for integrating with other systems. They also appreciate its intuitive user interface, which makes it easy to navigate and manage.

Overall, Alcatel Lucent software is a reliable and effective solution for service providers and enterprise customers. It offers a range of features that make it easy to manage networks and services and is competitively priced. 

Categories:Phone Systems

Alcatel-Lucent OmniPCX Office Pricing

Alcatel-Lucent OmniPCX Office
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Alcatel-Lucent OmniPCX Office Pricing Details

Alcatel-Lucent OmniPCX Office Key Features

Reporting & Analytics
  • Call Analytics
  • Directory Management
Third-Party Integrations
  • Dynamics 365
  • SugarCRM
  • eAgent
  • Act!
  • Salesforce
Call Management & Administration
  • Number Porting
  • Find Me/Follow Me
  • Number Black/White List
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Call Hold
  • Call Queue
  • Emergency Calling
  • Call Waiting
  • Caller ID
  • Call Forwarding
  • Voicemail
  • Auto Attendant
  • IVR
  • Call Transfer
Customizable Items
  • Custom Greetings
  • Custom Forms
Language & Speech
  • Speech-to-Text
Chat/IM Management
  • Group Chat
After-Sales Service
  • Self-Service Tools
  • Chat Support
  • Training/Tutorial
  • Phone Support
  • Email Support
  • Forum
Phone Systems
  • IP Fax
  • Softphone
  • Toll-Free Numbers
  • Paging
  • International Calling
  • PBX
Conferencing Capabilities
  • Video Conferencing
  • Audio Conferencing
Microsoft 365
  • Microsoft Outlook
Supported Devices/Hardware
  • Business Phones
Call Routing Types
  • Event-Driven Routing
  • Last Agent Routing
  • Data-Driven Routing
Alcatel-Lucent OmniPCX Office Features Details

Alcatel-Lucent OmniPCX Office Media

Alcatel-Lucent OmniPCX Office Wheelhouse Score

What is this?

The Average Wheelhouse score for the Phone Systems category is 7.9

  • Ease of Use
  • Meets Requirements
  • Ease of Admin

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