In our comparison of Nimble vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I was able to install and operate the platform quickly and start working with it forthwith.
Ability to trace my opportunities via the sales cycle, promptly view all communications and tasks, and clients most recent social media posts prior to following up on a call with them, and the Group Messenger aspect lets you to send mails to a group- which is extremely useful.
Knowing who received a group message without tagging the personal customer record and sort them out with reports is quite hard. Also, it's not possible to view activity on emails in the customer record.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I fancy Nimble, but the support team takes very long to get issues resolved-it could be better.
I can view other social media from a contact once it is added to Nimble, seeing if the contacts interest is similar to mine is possible thanks to Nimble prospector.
Terrible client support and when I attempted to send emails to many contacts, it never synced well leading to creation of a conversion as it send the emails to everybody.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
I was able to install and operate the platform quickly and start working with it forthwith.
Ability to trace my opportunities via the sales cycle, promptly view all communications and tasks, and clients most recent social media posts prior to following up on a call with them, and the Group Messenger aspect lets you to send mails to a group- which is extremely useful.
Knowing who received a group message without tagging the personal customer record and sort them out with reports is quite hard. Also, it's not possible to view activity on emails in the customer record.
I fancy Nimble, but the support team takes very long to get issues resolved-it could be better.
I can view other social media from a contact once it is added to Nimble, seeing if the contacts interest is similar to mine is possible thanks to Nimble prospector.
Terrible client support and when I attempted to send emails to many contacts, it never synced well leading to creation of a conversion as it send the emails to everybody.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of Nimble vs. SugarCRM, Nimble has 53 user reviews and SugarCRM has 38. The average star rating for Nimble is 4.69 while SugarCRM has an average rating of 4.05. Nimble has more positive reviews than SugarCRM. Comparing Nimble vs. SugarCRM reviews, Nimble has stronger overall reviews.
Nimble vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of Nimble vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Nimble.
In our pricing comparison of Nimble vs. SugarCRM, SugarCRM's pricing starts at 0/month and is more affordable compared to SugarCRM's starting cost of 0/month.
Our comparison of Nimble vs. SugarCRM shows that SugarCRM scores higher in usability for setup & support. Nimble scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but SugarCRM has the best scores overall for system usability.
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