Insightly vs. Pega Platform: Which is Best? - Wheelhouse

Insightly vs. Pega Platform: Which is Best?

Insightly vs. Pega Platform Best Overall: Insightly

In our comparison of Insightly vs. Pega Platform, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Pega Platform Quick Info
WH Score:
8.3
Pricing Score:
8.5
Feature Score:
8.0
Usability Score:
7.6
Company Size:All Sizes
Platforms:

Pricing

Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month
Pega Platform Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Insightly Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring
Pega Platform Features
  • Customer Profiling
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Service Analytics
  • Audit Trail
  • Dashboard
  • CX Analytics
  • Lead and Opportunity Tracking
  • Data Analytics
  • Lead Scoring

Pros & Cons

Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.
Pega Platform Pros & Cons
Pros
  • PEGA is an amazing software that excels in rapidly constructing complex business solutions
  • Its versatility extends to seamlessly transitioning these solutions into various applications, including Chatbots, leveraging cutting-edge technologies like AI.
Cons
  • The user interface could be more intuitive, and customization options are somewhat limited
  • Additionally, the cost of implementation and maintenance is on the higher side
  • It's worth noting that Pega's support service could benefit from some refinement.

Reviews

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Pega Platform Reviews
Top Favorable Review
M
Marian
Reviewed on Jul 2, 2021

The primary objective is to streamline and optimize U.S. healthcare provider support, reducing both time and human efforts. PEGA has been instrumental in deploying Chatbots for enhanced customer experiences. The integration of Sortspoke further enhances document management.

PEGA is an amazing software that excels in rapidly constructing complex business solutions. Its versatility extends to seamlessly transitioning these solutions into various applications, including Chatbots, leveraging cutting-edge technologies like AI.

In instances where development hurdles arise, waiting for solutions from the PEGA team can extend over several weeks.

Top Critical Review
C
Chelsea
Reviewed on Jul 2, 2021

Pega has the potential to address a wide range of business use cases effectively. However, it requires careful consideration to determine where it best fits within your operations.

Impressive array of out-of-the-box features, from case flows to reporting, SLA management, and even integration capabilities with cloud applications like DocuSign and AWS services.

The user interface could be more intuitive, and customization options are somewhat limited. Additionally, the cost of implementation and maintenance is on the higher side. It's worth noting that Pega's support service could benefit from some refinement.

Alternatives

Insightly Alternatives
8.7
8.6
Pega Platform Alternatives
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Insightly vs. Pega Platform: Detailed Comparison

Insightly vs. Pega Platform Top Ratings & Reviews: Insightly

In our rating and review comparison of Insightly vs. Pega Platform, Insightly has 105 user reviews and Pega Platform has 24. The average star rating for Insightly is 4.06 while Pega Platform has an average rating of 3.87. Insightly has more positive reviews than Pega Platform. Comparing Insightly vs. Pega Platform reviews, Insightly has stronger overall reviews.

Insightly vs. Pega Platform Best Features & Functionality: Pega Platform

Insightly vs. Pega Platform both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Supported Channels, Call Routing Types, Collaboration Tools, Supported Technologies, Language & Speech, Data Management, Integration Options, After-Sales Service. In our feature comparison of Insightly vs. Pega Platform, Pega Platform offers more of the most popular features and tools than Insightly.

Insightly vs. Pega Platform Best Pricing: Pega Platform

In our pricing comparison of Insightly vs. Pega Platform, Pega Platform's pricing starts at N/A/month and is more affordable compared to Pega Platform's starting cost of N/A/month.

Insightly vs. Pega Platform Best Usability: Insightly

Our comparison of Insightly vs. Pega Platform shows that Insightly scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. Pega Platform scores higher in learning curve, quality of support, but Insightly has the best scores overall for system usability.

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