Freshsales vs. Pipedrive: Which is Best? - Wheelhouse

Freshsales vs. Pipedrive: Which is Best?

Freshsales vs. Pipedrive Best Overall: Pipedrive

In our comparison of Freshsales vs. Pipedrive, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshsales Quick Info
WH Score:
8.0
Pricing Score:
7.5
Feature Score:
7.4
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month
Pipedrive Pricing
Essential
$9.9
per user / per month
Advanced
$19.9
per user / per month
Professional
$39.9
per user / per month
Enterprise
$59.9
per user / per month

Features

Freshsales Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Voice
  • Chat/IM
  • Email
  • Video Conferencing
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
  • Bot Analytics
Pipedrive Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Voice
  • Chat/IM
  • Email
  • Video Conferencing
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
  • Bot Analytics

Pros & Cons

Freshsales Pros & Cons
Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • Perhaps they could offer even more monitors for free
  • .
Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.

Reviews

Freshsales Reviews
Top Favorable Review
S
Steven
Reviewed on Jul 2, 2021

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.

I wish it offered even more detailed reports.

Top Critical Review
E
Erica
Reviewed on Jul 2, 2021

It's accessible even to those without prior experience, allowing for quick utilization.

The ease of use is truly remarkable.

Perhaps they could offer even more monitors for free.

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Alternatives

Freshsales Alternatives
8.8
8.6
Pipedrive Alternatives
8.8
8.6
Add to Compare

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Freshsales vs. Pipedrive: Detailed Comparison

Freshsales vs. Pipedrive Top Ratings & Reviews: Pipedrive

In our rating and review comparison of Freshsales vs. Pipedrive, Pipedrive has 57 user reviews and Freshsales has 11. The average star rating for Pipedrive is 4.52 while Freshsales has an average rating of 4.45. Pipedrive has more positive reviews than Freshsales. Comparing Freshsales vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

Freshsales vs. Pipedrive Best Features & Functionality: Pipedrive

Freshsales vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Conferencing Capabilities, Email Management, Cash Flow Management, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Freshsales vs. Pipedrive, Pipedrive offers more of the most popular features and tools than Freshsales.

Freshsales vs. Pipedrive Best Pricing: Pipedrive

In our pricing comparison of Freshsales vs. Pipedrive, Pipedrive's pricing starts at $9.9/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.

Freshsales vs. Pipedrive Best Usability: Pipedrive

Our comparison of Freshsales vs. Pipedrive shows that Pipedrive scores higher in usability for learning curve, setup & support, quality of support. Freshsales scores higher in ease of use, meets requirements, ease of admin, but Pipedrive has the best scores overall for system usability.

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