Freshsales
Freshsales
11 reviews
WH Score
8.0

Top Freshsales Features

What are the Best Freshsales Features?


Customer Management

  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management

Contact Management

  • Contact Lifecycle Management

Supported Channels

  • Voice
  • Chat/IM
  • Email

Reporting & Analytics

  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
  • Bot Analytics
  • Lead Scoring

Drag-and-Drop Builders/Designers

  • Campaign Builder

Project Management Features

  • Team Management

Third-Party Integrations

  • WhatsApp

Supported Technologies

  • Artificial Intelligence (AI)

After-Sales Service

  • Phone Support
  • Dedicated Account Manager

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