Firmao vs. Vonage: Which is Best? - Wheelhouse

Firmao vs. Vonage: Which is Best?

Firmao vs. Vonage Best Overall: Vonage

In our comparison of Firmao vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Firmao Quick Info
WH Score:
7.2
Pricing Score:
6.8
Feature Score:
7.8
Usability Score:
6.6
Company Size:All Sizes
Platforms:
Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Firmao Pricing
Standard
$19
per user / per month
Professional
$29
per user / per month
Enterprise
$49
per user / per month
Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month

Features

Firmao Features
  • Call Back
  • Predictive Dialing
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • Procurement/Replenishment Optimization
  • Skills-Based Routing
  • Event-Driven Routing
  • Queue-Based Routing
  • Location-Based Routing
Vonage Features
  • Call Back
  • Predictive Dialing
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • Procurement/Replenishment Optimization
  • Skills-Based Routing
  • Event-Driven Routing
  • Queue-Based Routing
  • Location-Based Routing

Pros & Cons

Firmao Pros & Cons
Pros
    Cons
      Vonage Pros & Cons
      Pros
      • We’ve been using Vonage for 2 years are absolutely satisfied
      • The price and functionality are superb
      • An amazing, cost-effective, intuitive and efficient phone system.
      Cons
      • Poor call quality at times.

      Reviews

      Firmao Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Vonage Reviews
      Top Favorable Review
      C
      Courtney
      Reviewed on Jul 2, 2021

      Magnificent app, highly recommended.

      We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

      No issues so far. We love it!

      Top Critical Review
      S
      Stacy
      Reviewed on Jul 2, 2021

      Regularly updates and has a nice layout.

      Poor call quality at times

      Alternatives

      Firmao Alternatives
      8.8
      8.6
      Vonage Alternatives
      Add to Compare

      Add suggested to comparison

      Firmao vs. Vonage: Detailed Comparison

      Firmao vs. Vonage Top Ratings & Reviews: Vonage

      In our rating and review comparison of Firmao vs. Vonage, Vonage has 70 user reviews and Firmao has 0. The average star rating for Vonage is 4.38 while Firmao has an average rating of 0.0. Vonage has more positive reviews than Firmao. Comparing Firmao vs. Vonage reviews, Vonage has stronger overall reviews.

      Firmao vs. Vonage Best Features & Functionality: Vonage

      Firmao vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Management, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies, Clock-In/Clock-Out Options. In our feature comparison of Firmao vs. Vonage, Vonage offers more of the most popular features and tools than Firmao.

      Firmao vs. Vonage Best Pricing: Firmao

      In our pricing comparison of Firmao vs. Vonage, Firmao's pricing starts at $19/month and is more affordable compared to Vonage's starting cost of $14.99/month.

      Firmao vs. Vonage Best Usability: Vonage

      Our comparison of Firmao vs. Vonage shows that Vonage scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Firmao scores higher in , but Vonage has the best scores overall for system usability.

      The right software for your business

      Get your personalized recommendations now.