Firmao vs. RingEX: Which is Best? - Wheelhouse

Firmao vs. RingEX: Which is Best?

Firmao vs. RingEX Best Overall: RingEX

In our comparison of Firmao vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Firmao Quick Info
WH Score:
7.3
Pricing Score:
6.8
Feature Score:
7.8
Usability Score:
6.6
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Firmao Pricing
Standard
$19
per user / per month
Professional
$29
per user / per month
Enterprise
$49
per user / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

Firmao Features
  • Call Back
  • Predictive Dialing
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Procurement/Replenishment Optimization
RingEX Features
  • Call Back
  • Predictive Dialing
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Procurement/Replenishment Optimization

Pros & Cons

Firmao Pros & Cons
Pros
    Cons
      RingEX Pros & Cons
      Pros
      • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
      • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
      • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
      • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
      • I LOVE this program!.
      Cons
      • It relies too much on your wi-fi
      • You can only go as far as 3 months for recorded calls.

      Reviews

      Firmao Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      RingEX Reviews
      Top Favorable Review
      D
      David
      Reviewed on Jul 2, 2021

      RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

      RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

      No complaints so far. RingCentral has been nothing short of amazing.

      Top Critical Review
      M
      Maria
      Reviewed on Jul 2, 2021

      Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

      I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

      It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

      Alternatives

      Firmao Alternatives
      8.8
      8.6
      RingEX Alternatives
      Add to Compare

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      Firmao vs. RingEX: Detailed Comparison

      Firmao vs. RingEX Top Ratings & Reviews: RingEX

      In our rating and review comparison of Firmao vs. RingEX, RingEX has 46 user reviews and Firmao has 0. The average star rating for RingEX is 4.19 while Firmao has an average rating of 0.0. RingEX has more positive reviews than Firmao. Comparing Firmao vs. RingEX reviews, RingEX has stronger overall reviews.

      Firmao vs. RingEX Best Features & Functionality: RingEX

      Firmao vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Enhancements & Personalization, Collaboration Tools, Language & Speech, Document Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Firmao vs. RingEX, RingEX offers more of the most popular features and tools than Firmao.

      Firmao vs. RingEX Best Pricing: Firmao

      In our pricing comparison of Firmao vs. RingEX, Firmao's pricing starts at $19/month and is more affordable compared to RingEX's starting cost of $20/month.

      Firmao vs. RingEX Best Usability: RingEX

      Our comparison of Firmao vs. RingEX shows that RingEX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Firmao scores higher in , but RingEX has the best scores overall for system usability.

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