EZTalks vs. Switchvox Cloud: Which is Best? - Wheelhouse

EZTalks vs. Switchvox Cloud: Which is Best?

EZTalks vs. Switchvox Cloud Best Overall: EZTalks

In our comparison of EZTalks vs. Switchvox Cloud, EZTalks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

EZTalks Quick Info
WH Score:
8.8
Pricing Score:
8.6
Feature Score:
8.8
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Switchvox Cloud Quick Info
WH Score:
8.8
Pricing Score:
8.7
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

EZTalks Pricing
Price Range
Contact Us

* Vendor does not share prices.

Switchvox Cloud Pricing
Standard
$19.99
per user / per month
Premium
$28.99
per user / per month

Features

EZTalks Features
  • Video Conferencing
  • Streaming
  • Hand Raising
  • Webinars
  • Meeting Invitations
  • Meeting Lock
  • Speaker Identification
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Event-Driven Routing
  • Data-Driven Routing
  • Screen Sharing
Switchvox Cloud Features
  • Video Conferencing
  • Streaming
  • Hand Raising
  • Webinars
  • Meeting Invitations
  • Meeting Lock
  • Speaker Identification
  • Add/Remove Participants
  • Mute/Unmute
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Event-Driven Routing
  • Data-Driven Routing
  • Screen Sharing

Pros & Cons

EZTalks Pros & Cons
Pros
  • The pricing is reasonable, despite experiencing some connectivity issues with their website.
Cons
  • The free version haslimited functionality.
Switchvox Cloud Pros & Cons
Pros
  • Simple to use, has a familiar interface, and simple to regulate and configure.
Cons
  • Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory.

Reviews

EZTalks Reviews
Top Favorable Review
J
Jeffrey
Reviewed on Jul 2, 2021

Unfortunately, due to the communication issues caused by the product's malfunction, I have been unable to communicate with my colleagues."

The pricing is reasonable, despite experiencing some connectivity issues with their website.

There are several issues I have encountered recently. Firstly, when trying to sign in to the eztalks platform, a "502 bad Gateway" error message appears, preventing me from joining meetings

Top Critical Review
T
Thomas
Reviewed on Jul 2, 2021

The design, set up, and ease of use are great.

The free version haslimited functionality.

Switchvox Cloud Reviews
Top Favorable Review
B
Billy
Reviewed on Jul 2, 2021

After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.

Simple to use, has a familiar interface, and simple to regulate and configure.

Limited advanced actions in the software’s IVR menu

Top Critical Review
A
Ashley
Reviewed on Jul 2, 2021

It put our phone system online and lets you administer messages and calls from anyplace in the world.

It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.

Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory

Alternatives

EZTalks Alternatives
Switchvox Cloud Alternatives
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EZTalks vs. Switchvox Cloud: Detailed Comparison

EZTalks vs. Switchvox Cloud Top Ratings & Reviews: Switchvox Cloud

In our rating and review comparison of EZTalks vs. Switchvox Cloud, Switchvox Cloud has 22 user reviews and EZTalks has 17. The average star rating for Switchvox Cloud is 3.90 while EZTalks has an average rating of 3.76. Switchvox Cloud has more positive reviews than EZTalks. Comparing EZTalks vs. Switchvox Cloud reviews, Switchvox Cloud has stronger overall reviews.

EZTalks vs. Switchvox Cloud Best Features & Functionality: EZTalks

EZTalks vs. Switchvox Cloud both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Collaboration Tools, File Management, Customizable Items, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Supported Channels. In our feature comparison of EZTalks vs. Switchvox Cloud, EZTalks offers more of the most popular features and tools than Switchvox Cloud.

EZTalks vs. Switchvox Cloud Best Pricing: Switchvox Cloud

In our pricing comparison of EZTalks vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.

EZTalks vs. Switchvox Cloud Best Usability: Switchvox Cloud

Our comparison of EZTalks vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. EZTalks scores higher in quality of support, but Switchvox Cloud has the best scores overall for system usability.

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