In our comparison of Avoxi vs. Twilio Flex, Avoxi is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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I highly recommend Avoxi as the best DID provider.
Outstanding audio quality for DID service. Responsive and helpful customer support. User-friendly administration panel for easy DID management
Desire for more control over codec and DTMF settings for each DID from the control panel, but it hasn't hindered my work
Twilio has become into a vital collaborator in our day-to-day operations. For our data-driven operations, its capacity to create customized reports via customized dashboards under the "Analyze" tab is revolutionary. The software is a one-stop shop for all of our communication needs because of its extensive capability, which removes the need for any extra tools.
Ability to create custom dashboards to pull up reports based on specific needs and allows users to create their own dashboards
None
Avoxi has been instrumental in resolving our communication challenges, especially with the availability of DIDs worldwide. This has greatly improved our ability to assist international customers. Setting up new numbers is a breeze, and the Avoxi team is always there to lend a helping hand.
They excel at finding specific DID numbers at competitive prices
Previously, adding a new number required sending an email to my account manager (Note: This con has been addressed by Avoxi, as they now allow direct ordering through the dashboard)
Twilio has become into a vital collaborator in our day-to-day operations. For our data-driven operations, its capacity to create customized reports via customized dashboards under the "Analyze" tab is revolutionary. The software is a one-stop shop for all of our communication needs because of its extensive capability, which removes the need for any extra tools.
Ability to create custom dashboards to pull up reports based on specific needs and allows users to create their own dashboards
None
I highly recommend Avoxi as the best DID provider.
Outstanding audio quality for DID service. Responsive and helpful customer support. User-friendly administration panel for easy DID management
Desire for more control over codec and DTMF settings for each DID from the control panel, but it hasn't hindered my work
Avoxi has been instrumental in resolving our communication challenges, especially with the availability of DIDs worldwide. This has greatly improved our ability to assist international customers. Setting up new numbers is a breeze, and the Avoxi team is always there to lend a helping hand.
They excel at finding specific DID numbers at competitive prices
Previously, adding a new number required sending an email to my account manager (Note: This con has been addressed by Avoxi, as they now allow direct ordering through the dashboard)
Twilio has become into a vital collaborator in our day-to-day operations. For our data-driven operations, its capacity to create customized reports via customized dashboards under the "Analyze" tab is revolutionary. The software is a one-stop shop for all of our communication needs because of its extensive capability, which removes the need for any extra tools.
Ability to create custom dashboards to pull up reports based on specific needs and allows users to create their own dashboards
None
Twilio has become into a vital collaborator in our day-to-day operations. For our data-driven operations, its capacity to create customized reports via customized dashboards under the "Analyze" tab is revolutionary. The software is a one-stop shop for all of our communication needs because of its extensive capability, which removes the need for any extra tools.
Ability to create custom dashboards to pull up reports based on specific needs and allows users to create their own dashboards
None
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In our rating and review comparison of Avoxi vs. Twilio Flex, Avoxi has 6 user reviews and Twilio Flex has 14. The average star rating for Avoxi is 4.66 while Twilio Flex has an average rating of 4.14. Avoxi has more positive reviews than Twilio Flex. Comparing Avoxi vs. Twilio Flex reviews, Avoxi has stronger overall reviews.
Avoxi vs. Twilio Flex both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Supported Channels, Reporting & Analytics, Language & Speech, Customizable Items, Collaboration Tools, File Management, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Cybersecurity Features, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Avoxi vs. Twilio Flex, Avoxi offers more of the most popular features and tools than Twilio Flex.
In our pricing comparison of Avoxi vs. Twilio Flex, Twilio Flex's pricing starts at 0/month and is more affordable compared to Twilio Flex's starting cost of 0/month.
Our comparison of Avoxi vs. Twilio Flex shows that Avoxi scores higher in usability for ease of use, meets requirements. Twilio Flex scores higher in learning curve, setup & support, quality of support, ease of admin, but Avoxi has the best scores overall for system usability.
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