Avoxi
Avoxi
0 reviews
WH Score
7.9
Contact Vendor

Top Avoxi Features

What are the Best Avoxi Features?

Check the full feature list below.


Service Terms Offered
  • Free In-Network Calls
  • International Calls
Support Features
  • Telephone Support
  • Email Support
  • 24/7 Support
Reporting & Analytics
  • Call Log Reports
  • Call Monitoring
  • Call Recording
  • Real-Time Analytics
  • Automated Reporting
  • Ad Hoc Reporting
  • Geographical Reporting
  • Real-Time and Historic Reporting APIs
  • Custom Reports
  • Quality Monitoring
  • Historical Reporting
  • Omnichannel Analytics
  • Live Call Analytics
  • Abandoned Call Analytics
  • Screen Recording
Inbound Communications
  • Call queuing
  • ACD (Automatic Call Distributor)
  • Custom Music On Hold
  • Unlimited Queuing
  • Ring Groups
Outbound Communications
  • Auto Dialer
  • Outbound IVR
  • Multichannel Communications
  • Preview Dialer
  • Predictive Dialer
Integrations
  • MHelpDesk
Security/Compliance
  • Physical Data Center Security
  • Call Record Database
Core Features
  • HelpDesk Tools
  • Call Hold
  • Local Numbers
Omni-Channel Routing
  • One-Click Call Transfers
  • ACD (Automatic Call Distribution)
Workforce Optimization
  • Customer Relationship Management (CRM)
  • Quality Management
After-Sales Service
  • FAQs
  • Knowledge Base

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Avoxi Features Score

4.5
out of 10

The above value represents the features score of Avoxi.

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