Avoxi vs. Liveops: Which is Best? - Wheelhouse

Avoxi vs. Liveops: Which is Best?

Avoxi vs. Liveops Best Overall: Avoxi

In our comparison of Avoxi vs. Liveops, Avoxi is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avoxi Quick Info
WH Score:
8.5
Pricing Score:
7.8
Feature Score:
7.7
Usability Score:
8.8
Company Size:All Sizes
Platforms:
Liveops Quick Info
WH Score:
7.9
Pricing Score:
7.5
Feature Score:
7.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Avoxi Pricing

N/A

Liveops Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Avoxi Features
  • Local Calling
  • Local Numbers
  • SIP Trunking
  • Bring Your Own Carrier (BYOC)
  • Caller ID
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Back
  • Call Queue
  • Call Barge
  • Call Whisper
  • Click-to-Call
  • Voicemail
  • Ring Groups
Liveops Features
  • Local Calling
  • Local Numbers
  • SIP Trunking
  • Bring Your Own Carrier (BYOC)
  • Caller ID
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Back
  • Call Queue
  • Call Barge
  • Call Whisper
  • Click-to-Call
  • Voicemail
  • Ring Groups

Pros & Cons

Avoxi Pros & Cons
Pros
  • Outstanding audio quality for DID service
  • Responsive and helpful customer support
  • User-friendly administration panel for easy DID management .
Cons
  • Previously, adding a new number required sending an email to my account manager (Note: This con has been addressed by Avoxi, as they now allow direct ordering through the dashboard).
Liveops Pros & Cons
Pros
  • The platform excels in providing easy access to order details, ensuring that crucial information is readily available for reference.
Cons
  • None.

Reviews

Avoxi Reviews
Top Favorable Review
T
Tuan
Reviewed on Jul 2, 2021

I highly recommend Avoxi as the best DID provider.

Outstanding audio quality for DID service. Responsive and helpful customer support. User-friendly administration panel for easy DID management

Desire for more control over codec and DTMF settings for each DID from the control panel, but it hasn't hindered my work

Top Critical Review
M
Michelle
Reviewed on Jul 2, 2021

Avoxi has been instrumental in resolving our communication challenges, especially with the availability of DIDs worldwide. This has greatly improved our ability to assist international customers. Setting up new numbers is a breeze, and the Avoxi team is always there to lend a helping hand.

They excel at finding specific DID numbers at competitive prices

Previously, adding a new number required sending an email to my account manager (Note: This con has been addressed by Avoxi, as they now allow direct ordering through the dashboard)

Liveops Reviews
Top Favorable Review
S
Samatha
Reviewed on Jul 2, 2021

This provider offers a user-friendly tool for efficiently retrieving critical data. Live operations are straightforward, requiring minimal training for seamless utilization. Its intuitive interface allows anyone to quickly locate order details, courier information, or customer order history.

The platform excels in providing easy access to order details, ensuring that crucial information is readily available for reference.

The complexity of security passwords might be simplified to enhance user accessibility without compromising safety measures.

Top Critical Review
J
Javier
Reviewed on Jul 2, 2021

The team has consistently demonstrated a willingness to assist with any challenges I've faced. This level of support greatly enhances the overall experience with the product.

Its high configurability empowers me to create unique processes.

None

Alternatives

Avoxi Alternatives
Liveops Alternatives
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Avoxi vs. Liveops: Detailed Comparison

Avoxi vs. Liveops Top Ratings & Reviews: Avoxi

In our rating and review comparison of Avoxi vs. Liveops, Avoxi has 6 user reviews and Liveops has 5. The average star rating for Avoxi is 4.66 while Liveops has an average rating of 4.4. Avoxi has more positive reviews than Liveops. Comparing Avoxi vs. Liveops reviews, Avoxi has stronger overall reviews.

Avoxi vs. Liveops Best Features & Functionality: Avoxi

Avoxi vs. Liveops both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Supported Channels, Reporting & Analytics, Language & Speech, Customizable Items, Collaboration Tools, File Management, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Cybersecurity Features, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Avoxi vs. Liveops, Avoxi offers more of the most popular features and tools than Liveops.

Avoxi vs. Liveops Best Pricing: Liveops

In our pricing comparison of Avoxi vs. Liveops, Liveops's pricing starts at 0/month and is more affordable compared to Liveops's starting cost of 0/month.

Avoxi vs. Liveops Best Usability: Avoxi

Our comparison of Avoxi vs. Liveops shows that Avoxi scores higher in usability for ease of use, meets requirements, ease of admin. Liveops scores higher in learning curve, but Avoxi has the best scores overall for system usability.

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