Liveops
Liveops
5 reviews
WH Score
7.9

Top Liveops Features

What are the Best Liveops Features?


Phone System Features
  • Inbound Calling
  • Outbound Calling
Call Management & Administration
  • Voicemail
  • IVR
  • Auto Attendant
Call Routing Types
  • Omnichannel Routing
  • Voicemail Routing
Customer Relationship Management (CRM) Features
  • Case Management
  • Social Media Management
Supported Channels
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
Chat/IM Management
  • Chatbots
Conferencing Capabilities
  • Audio Conferencing
  • Video Conferencing
Language & Speech
  • Speech-to-Text
Customizable Items
  • Custom Reports
Systems/Administrative
  • Agent Management
Cybersecurity Features
  • Data Security
Course Management
  • Course Library
Workforce Optimization
  • Performance Management
After-Sales Service
  • Email Support
  • Chat Support
  • FAQs
  • Product Guide/Manual
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