Liveops
Liveops
5 reviews
WH Score
7.9

Top Liveops Features

What are the Best Liveops Features?


Phone System Features

  • Inbound Calling
  • Outbound Calling

Call Management & Administration

  • Voicemail
  • IVR
  • Auto Attendant

Call Routing Types

  • Omnichannel Routing
  • Voicemail Routing

Customer Management

  • Case Management
  • Social Media Management

Supported Channels

  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media

Chat/IM Management

  • Chatbots

Conferencing Capabilities

  • Audio Conferencing
  • Video Conferencing

Language & Speech

  • Speech-to-Text

Customizable Items

  • Custom Reports

Systems/Administrative

  • Agent Management

Cybersecurity Features

  • Data Security

Course Management

  • Course Library

Workforce Optimization

  • Performance Management

After-Sales Service

  • Email Support
  • Chat Support
  • FAQs
  • Product Guide/Manual

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