In our comparison of Altitude vs. Five9, Five9 is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Altitude Xperience has helped us address our challenge of partner knowledge and timely issue resolution. Although we have experienced the need for OEM involvement in most cases, the application still provides valuable solutions for our needs."
The stability of the call handling feature is impressive. However, the supervisor windows for real-time KPI view could be more advanced.
The voice and screen recording application, AER, has encountered persistent issues in our environment since its installation.
While there are early signs that this software could enhance productivity, the implementation process has proven to be a challenging endeavor. If your use case deviates even slightly from the standard, I would not recommend it.
The features and functionalities it offers hold promise for streamlining processes and improving efficiency within the organization.
Implementation is a daunting task, especially if your organization's use case differs from the standard scenario.
Altitude Xperience has helped us address our challenge of partner knowledge and timely issue resolution. Although we have experienced the need for OEM involvement in most cases, the application still provides valuable solutions for our needs."
The stability of the call handling feature is impressive. However, the supervisor windows for real-time KPI view could be more advanced.
The voice and screen recording application, AER, has encountered persistent issues in our environment since its installation.
Call quality is good and consistent.
How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.
Altitude Xperience has helped us address our challenge of partner knowledge and timely issue resolution. Although we have experienced the need for OEM involvement in most cases, the application still provides valuable solutions for our needs."
The stability of the call handling feature is impressive. However, the supervisor windows for real-time KPI view could be more advanced.
The voice and screen recording application, AER, has encountered persistent issues in our environment since its installation.
Altitude Xperience has helped us address our challenge of partner knowledge and timely issue resolution. Although we have experienced the need for OEM involvement in most cases, the application still provides valuable solutions for our needs."
The stability of the call handling feature is impressive. However, the supervisor windows for real-time KPI view could be more advanced.
The voice and screen recording application, AER, has encountered persistent issues in our environment since its installation.
While there are early signs that this software could enhance productivity, the implementation process has proven to be a challenging endeavor. If your use case deviates even slightly from the standard, I would not recommend it.
The features and functionalities it offers hold promise for streamlining processes and improving efficiency within the organization.
Implementation is a daunting task, especially if your organization's use case differs from the standard scenario.
Call quality is good and consistent.
How it lets you answer calls could use some work- a way to let mw receive incoming calls while handling other tasks is lacking.
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In our rating and review comparison of Altitude vs. Five9, Five9 has 72 user reviews and Altitude has 4. The average star rating for Five9 is 4.31 while Altitude has an average rating of 3.75. Five9 has more positive reviews than Altitude. Comparing Altitude vs. Five9 reviews, Five9 has stronger overall reviews.
Altitude vs. Five9 both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Supported Channels, Chat/IM Management, Language & Speech, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Governance, Risk, & Compliance (GRC), After-Sales Service. In our feature comparison of Altitude vs. Five9, Five9 offers more of the most popular features and tools than Altitude.
In our pricing comparison of Altitude vs. Five9, Five9's pricing starts at 0/month and is more affordable compared to Five9's starting cost of 0/month.
Our comparison of Altitude vs. Five9 shows that Five9 scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Altitude scores higher in , but Five9 has the best scores overall for system usability.
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