8x8 X Series vs. Vidyo Video Conference: Which is Best?

8x8 X Series vs. Vidyo Video Conference: Which is Best?

8x8 X Series vs. Vidyo Video Conference Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. Vidyo Video Conference, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
Vidyo Video Conference Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
Vidyo Video Conference Pricing
Team
$9.99
per host / per month
Enterprise
$10.99
per host / per month
Custom
Contact Us

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
Vidyo Video Conference Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
Vidyo Video Conference Pros & Cons
Pros
  • The quality of sound and video is great and it is a fantastic conferencing system when it functions.
Cons
  • Frequent software downtime and when linking to the 323 gadgets, glitches are experienced.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

Vidyo Video Conference Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

The quality of sound and video is great and it is a fantastic conferencing system when it functions.

Frequent software downtime and when linking to the 323 gadgets, glitches are experienced.

Top Critical Review
P
Paul
Reviewed on Jul 2, 2021

The quality of sound and video is great and it is a fantastic conferencing system when it functions.

Frequent software downtime and when linking to the 323 gadgets, glitches are experienced.

Alternatives

8x8 X Series Alternatives
Vidyo Video Conference Alternatives
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8x8 X Series vs. Vidyo Video Conference: Detailed Comparison

8x8 X Series vs. Vidyo Video Conference Top Ratings & Reviews: Vidyo Video Conference

In our rating and review comparison of 8x8 X Series vs. Vidyo Video Conference, Vidyo Video Conference has 7 user reviews and 8x8 X Series has 75. The average star rating for Vidyo Video Conference is 4.42 while 8x8 X Series has an average rating of 3.72. Vidyo Video Conference has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Vidyo Video Conference reviews, Vidyo Video Conference has stronger overall reviews.

8x8 X Series vs. Vidyo Video Conference Best Features & Functionality: 8x8 X Series

8x8 X Series vs. Vidyo Video Conference both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. Vidyo Video Conference, 8x8 X Series offers more of the most popular features and tools than Vidyo Video Conference.

8x8 X Series vs. Vidyo Video Conference Best Pricing: 8x8 X Series

In our pricing comparison of 8x8 X Series vs. Vidyo Video Conference, 8x8 X Series's pricing starts at $24/month and is more affordable compared to Vidyo Video Conference's starting cost of $9.99/month.

8x8 X Series vs. Vidyo Video Conference Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. Vidyo Video Conference shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support, quality of support. Vidyo Video Conference scores higher in meets requirements, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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