In our comparison of 8x8 X Series vs. Microsoft Teams, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
Especially in the pandemic era, this tool has been instrumental in saving time during meetings. Its efficient document sharing and navigation features have contributed significantly to our workflow.
The ease of navigation and document sharing capabilities are the standout features for me.
On occasion, there's a delay in receiving messages from colleagues when I'm offline.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
This platform provides an efficient and user-friendly communication solution. While the awards feature could be refined, the overall experience is commendable, making it a standout choice.
The ability to edit or delete sent chat messages is a practical feature. Direct calling and mention tags add to the convenience. Plus, the support for GIFs injects a fun element into workplace communication.
The awards feature could be more useful or integrated with other functions to enhance its value.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
Especially in the pandemic era, this tool has been instrumental in saving time during meetings. Its efficient document sharing and navigation features have contributed significantly to our workflow.
The ease of navigation and document sharing capabilities are the standout features for me.
On occasion, there's a delay in receiving messages from colleagues when I'm offline.
This platform provides an efficient and user-friendly communication solution. While the awards feature could be refined, the overall experience is commendable, making it a standout choice.
The ability to edit or delete sent chat messages is a practical feature. Direct calling and mention tags add to the convenience. Plus, the support for GIFs injects a fun element into workplace communication.
The awards feature could be more useful or integrated with other functions to enhance its value.
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In our rating and review comparison of 8x8 X Series vs. Microsoft Teams, Microsoft Teams has 9 user reviews and 8x8 X Series has 75. The average star rating for Microsoft Teams is 4.88 while 8x8 X Series has an average rating of 3.72. Microsoft Teams has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. Microsoft Teams reviews, Microsoft Teams has stronger overall reviews.
8x8 X Series vs. Microsoft Teams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. Microsoft Teams, 8x8 X Series offers more of the most popular features and tools than Microsoft Teams.
In our pricing comparison of 8x8 X Series vs. Microsoft Teams, Microsoft Teams's pricing starts at Free/month and is more affordable compared to Microsoft Teams's starting cost of Free/month.
Our comparison of 8x8 X Series vs. Microsoft Teams shows that Microsoft Teams scores higher in usability for learning curve. 8x8 X Series scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Microsoft Teams has the best scores overall for system usability.
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