8x8 X Series vs. LifeSize Video Conferencing: Which is Best?

8x8 X Series vs. LifeSize Video Conferencing: Which is Best?

8x8 X Series vs. LifeSize Video Conferencing Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. LifeSize Video Conferencing, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
LifeSize Video Conferencing Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.9
Usability Score:
7.9
Company Size:Mid Market, Large Market
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
LifeSize Video Conferencing Pricing
Price Range
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* Vendor does not share prices.

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
LifeSize Video Conferencing Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
LifeSize Video Conferencing Pros & Cons
Pros
  • Lifesize provides very good equipment for video conferencing and client software for mobiles and computers
  • They are simple to use even by a non-technical person
  • Its cloud service is a trustworthy and stable platform
  • It integrates well with Skype too.
Cons
  • Limited features, speed is slow and the presentation screen arrangement is not attractive.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

LifeSize Video Conferencing Reviews
Top Favorable Review
R
Robbie
Reviewed on Jul 2, 2021

We are extremely satisfied with this software. After facing cost increases in previous Polycom solutions, Lifesize is a boon to us for 3 years of adopting it.

Lifesize provides very good equipment for video conferencing and client software for mobiles and computers. They are simple to use even by a non-technical person. Its cloud service is a trustworthy and stable platform. It integrates well with Skype too.

Those who do not want to install the software they have a web version of LifeCloud service via Google Chrome. But this becomes a drawback when inviting other users. Lifesize should make improvements to facilitate other users.

Top Critical Review
R
Rachel
Reviewed on Jul 2, 2021

For remote team meetings and conferences, it is good.

It is a web-based app with a nice quality of video and audio. Compatible to all device types.

Limited features, speed is slow and the presentation screen arrangement is not attractive.

Alternatives

8x8 X Series Alternatives
LifeSize Video Conferencing Alternatives
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8x8 X Series vs. LifeSize Video Conferencing: Detailed Comparison

8x8 X Series vs. LifeSize Video Conferencing Top Ratings & Reviews: LifeSize Video Conferencing

In our rating and review comparison of 8x8 X Series vs. LifeSize Video Conferencing, LifeSize Video Conferencing has 43 user reviews and 8x8 X Series has 74. The average star rating for LifeSize Video Conferencing is 4.30 while 8x8 X Series has an average rating of 3.77. LifeSize Video Conferencing has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. LifeSize Video Conferencing reviews, LifeSize Video Conferencing has stronger overall reviews.

8x8 X Series vs. LifeSize Video Conferencing Best Features & Functionality: 8x8 X Series

8x8 X Series vs. LifeSize Video Conferencing both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. LifeSize Video Conferencing, 8x8 X Series offers more of the most popular features and tools than LifeSize Video Conferencing.

8x8 X Series vs. LifeSize Video Conferencing Best Pricing: LifeSize Video Conferencing

In our pricing comparison of 8x8 X Series vs. LifeSize Video Conferencing, LifeSize Video Conferencing's pricing starts at N/A/month and is more affordable compared to LifeSize Video Conferencing's starting cost of N/A/month.

8x8 X Series vs. LifeSize Video Conferencing Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. LifeSize Video Conferencing shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support. LifeSize Video Conferencing scores higher in quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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